Lelian M.
Posted
Great customer service
Randy was very professional and friendly. He made the sales process very easy for me.
Response from MobileHelp· Jul 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!

Excellent
5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Lelian M.
Posted
Randy was very professional and friendly. He made the sales process very easy for me.
Response from MobileHelp· Jul 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
customer
Posted
Great customer service when ordering. Explained clearly what's available without pressure. Husband already had to use it after 3 days. They spoke to him, called me and sent help Thank you
Response from MobileHelp· Jul 15, 2024
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Myrtis M.
Posted
Your response was fast I am very well pleased in the equipment I can see it is top line I feel confident wearing your pendant around my neck I know if I fall I can get help fast I am not a new customer but an old one come back I wore your pendant for years I fell several times.my pendant never let me down
Response from MobileHelp· Jul 15, 2024
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Marion B.
Posted
Such a nice person named Francine helped me chose the best alert system for my needs. She was very helpful and knowledgeable .
Response from MobileHelp· Jul 15, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer John C D.
Posted
He will very help me for what he up I need. He noted me that need to get the device
Response from MobileHelp· Jul 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Michael J.
Posted
The individual who I was working with to sign me up was very helpful, patient and informative.
Response from MobileHelp· Jul 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Carolyn A.
Posted
Customer service was helpful
Response from MobileHelp· Jul 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Rebecca R.
Posted
The customer service representative answered my questions and concerns, he Was very helpful and listened to any questions or doubts about the product.
Response from MobileHelp· Jul 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.