Frank
Posted
I went to Lowe's to get a key made
I went to Lowe's to get a key made , when I got home I tried to used it and it doesn't work ,I called them and complained about and I got my money back never again will use this crap
Bad
108 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
minutekey.com is listed under Craftsman.
minutekey.com (minutekey.com) has 108 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
Showing 98 reviews with 1 star · Clear filters
Frank
Posted
I went to Lowe's to get a key made , when I got home I tried to used it and it doesn't work ,I called them and complained about and I got my money back never again will use this crap
Trent G.
Posted
Bought 3 keys and they all came out blank! Straight useless keys and there office isn’t accepting calls! Waist of money.
Catherine W.
Posted
One star because I made five keys and only one worked! To add insult to injury, called the 1-800 number for a refund, there was a recording because they are not open on Saturday. They suggested I go online and request the refund. Website is broken, doesn't work, Tried to submit request, a fail. I'm done. Never using this again.
Lisa P.
Posted
Key wouldn’t work and got stuck in my lock. Sent pictures of the key stuck in lock and receipt for new lock I had to buy. Cheap you know whats won’t reimburse me for my lock. Don’t use this awful company and their awful keys!
Ken
Posted
Minute keys are a joke. Went to Lowes to get a simple mail box key....It says (a Minute key)...Timed it and actually took 4 minutes for the key...Not a big deal until the key doesn't work. Going back to Lowes to talk to the store manager and recommend to get these pieces of junk kiosks out of their stores - they do not work!
Nancy G.
Posted
My minuet key saga is now at 15 days and counting. On 1/11/24 I used m.k. to make a key for $6. The key got jammed in the dispenser w. other made keys. I was promised a refund and got the debit card on 1/22/24. The debit card will not take the code. No key, no refund, stupid service staff. Went yo a locksmith got 4 keys and 2 lanyards for $10. AND THE KEYS WORK. unlike the useless m.k.
Enchanted F.
Posted
They don’t refund you it’s a lie talked to two morons on the phone claimed I get a refund. One none. Will never use this machine again stay away from minute key. They force you to buy a second key resulting in 3 keys the other one isn’t as free as you think. Scammers.
Kathy M.
Posted
I just made 2 keys for my new house and received 1 free. None of them worked. Walmart, Farmington, Missouri. I tried to leave my contact info on website because they guaranteed that if they didn't I'd get my money back. $15 dollars. The site took my info but wouldn't let me forward it to the company. Whaaat? I'll call tomorrow... but it will be a computer calling me a sucka... and better luck next time!