Average
1,899 reviews
MintRx PharmacyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Mint Pharmacy is your single source for Obagi RX products, and various prescription medications. Buy from a national, mail order pharmacy and save.
MintRx Pharmacy (mintrxpharmacy.com) has 1,899 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 420 reviews with 1 star · Clear filters
jason
Posted
Will never do business with them
Response from MintRx Pharmacy· Jan 20, 2020
Please allow us the opportunity to resolve your concern. Kindly call us at 866-855-6468. We are here to help and will do whatever possible to ensure that you are happy with us.
Darl M.
Posted
I have not received anything from MintRX, even after trying to contact them, have also not heard anything from them. I was hoping for a call or email, but received neither.
Response from MintRx Pharmacy· Jan 20, 2020
Hi Darl, I will have our Client Care Manager call you today. We typically respond to any messages within 24 hours. We definitely want to know where the miscommunication occurred and are motivated to resolve your order delay. It is most likely due to our need for more information, but not to worry! We will reach out to you to assist you with completing your order.
Gary P.
Posted
Slow processing and delivery
Response from MintRx Pharmacy· Jan 30, 2020
Hi Gary, thank you for reaching out to us and we see that you have ordered two additional times since leaving this review - we appreciate your business and are happy that we could assist you!!
Tycarla
Posted
Never got my refund
Response from MintRx Pharmacy· Jan 30, 2020
Hi Tycarla, thank you for leaving this review and I do see that your refund was completed. We appreciate your comments and would love to see if we can be of further assistance for anything else that you might need. Have a Great Day!
Richard
Posted
YOU SUCK! Your customer service is terrible.
Response from MintRx Pharmacy· Jan 30, 2020
Hi Richard, although we do not like seeing comments like this we do apologize that you reside in a state that requires a quick video chat with a physician and this did not fit into your schedule. Our physicians are happy to accommodate your daily schedule. Give us a call anytime at 866-855-6468 and one of our clients care specialist will be happy to help you schedule that!
Eddie J.
Posted
I have not received my supply of the medicine. They would not honor my doctor's prescription. It appears that they added MN to the list of states where the coupon is not valid after I purchased the coupon from Living Social. I am still working to resolve this problem.
Response from MintRx Pharmacy· Jan 30, 2020
Hi Eddie, we are a compliant pharmacy and telemedicine company. In order to treat you online we MUST follow the law. One of the rules for online treatment is that you must submit a face photo and photo ID. We are still missing your photos and will be happy to have one of our client care specialist reach out to you for assistance right now. Have a Great Day !
Suzanne G.
Posted
I was very excited to try Scream Cream topical. But as a result, it did absolutely nothing to claimed to do. I am going to call to complain as well and probably will not use this pharmacy again.
Response from MintRx Pharmacy· Jan 17, 2020
Hi Suzanne, very sorry to hear that the treatment wasn't effective for you. Please keep in mind that not all medications work for everyone. Each individual is unique and you may have underlying conditions that could affect the efficacy of the treatment. But not to worry! We are here to help! I will have a member of our medical team contact you to work with you and help find a solution. Our goal is to help each one of our valued clients obtain a positive result with our treatments. Health is a journey and we are on the journey with you. :)
Got S.
Posted
I have not received the item I purchased about a month ago! I followed all steps of the process and was charged by groupon for the purchase! I've been very patient but now I'm ready to expose the possibility of being scammed by your company!
Response from MintRx Pharmacy· Jan 30, 2020
Hi John, we checked your order history and the reason for the delay was due to missing information that we needed from you in order to complete your medical chart and get you treated by our online providers. Please understand that we abide by all telemedicine and pharmacy laws. Call us at 866-855-6468 and we will be happy to assist you with completion of your order.
