MidasReviews of midas.com

Mijn zoon gaat op groot onderhoud in leuven, 14 dagen nadien een heel spoor, garage is gesloten en is bijna thuis, moet naar garage bij ons op straat 190 euro extra kosten omdat onderaan de auto de oliestop niet was toegedraaid, ik kaart dit aan krijgen geen compensatie, heel slechte service, mensen blijf daar weg. Vriendelijk in het gezicht en maar verkopen maar daarna geen service. Als ze hun fout nog niet willen toegeven, hij had zijn motor kunnen stuk rijden. ik heb de consumentendienst ingeschakeld.

I had Midas in st Charles Missouri 2413 W Clay St, St Charles, MO 63301 had the rear hub , the diferencial ,rear brakes and disc done but they forgot to tide the calipers bolts of or the only put one on cause was driving and the entire caliper came off

Very terrible place to take your car.. over charge and your car won’t be fixed at all.. anything major PLEASE go to a deal and just pay their price bc it will be the same

I went for a cheap oil change and tire rotation. When I got home, all my oil was on my driveway with the plug bearly in there. I called the staff first and he said they dont offer refunds. And he also said his new techs are crap. I said if my refund came out of his pocket he might do better. Offered store credit. Then the franchise owner said if you call we can work something out...I did call. Just trying to look good on Google. This was the Lehman ferry location in huntsville

In spite of unfortunate cluster of unpleasant events with a simple oil change I asked for the management to call me to point out the flaw. "The general manager Zach" called just to act in the most vile and unprofessional manner ever, screaming at me. Cannot make this up, I file a complaint against him and never heard back.

Een ster is teveel. Om 16.05 gebeld als het nog lukt om platte band te herstellen. Zeker meneer. Voor 16.30 komen. 16.10 aan garage met het wiel in mijn handen. Nog even bezig. Een band van een BMW herstellen. Met een slijpschijf en een ijzerzaag de druksensor aan het afzagen. Om die vervolgens in de handen te geven van de klant. Deze gaat niet meer werken. Dat lampje gaat blijven branden. Rode vlag nummer 1. Om 17.00 rekent die klant af. Vervolgens gaat hij nog even een fietsband blazen van iemand die net toe komt voor 10 euro enkel cash. Ja 5 minuten doet die nog telefoontje voor iemand die onderhoud wil. Ja kan olie verversen 200 euro maar enkel cash... Zwartgeld in zijn zakken deel 2. Om 17.17 eindelijk terug aan mij. Ja we zijn gesloten meneer. Maak je van je oren dat hij dan zowel een uur geleden kon zeggen dat vandaag niet meer zal lukken. Wil die plots toch de band herstellen. Draaid die mijn ventiel uit elkaar en wil die er een rekkel door duwen ipv te herstellen volgens de norm. Dat moest ik niet hebben die rekkel kon ik thuis ook steken voor noodgevallen. Resultaat. Geen herstelde band en mijn ventiel stuk en meer dan een uur tijd verscheten. Review van een ster is er echt minstens 10 teveel Super bedrijf! (Sarcasme)

Een afspraak gemaakt om om 9 uur binnen te komen ....om 8.45 u aanwezig en dan horen dat je 3-4 uur moet wachten ( voor een klein onderhoud). Wat is dan de "waarde" van een afspraak ? Spijtig want dit is de eerste negatieve ervaring .

Before bringing my truck in, I called the location and explained that the parking brake cable was sticking and needed to be replaced. I specifically asked whether they could perform that repair and was told they could. I dropped the truck off at approximately 5:15 p.m. I understood that it was near closing and expected to leave it overnight. I was told twice that they would get to it first thing the following morning and call me when it was ready. I later received a call stating that the rear brake shoes needed to be replaced at a cost of approximately $945. I authorized that work because I understood that these were additional repairs they believed were necessary. At no point was I told that the parking brake cable—the specific reason I brought the truck to Midas—was not going to be replaced. Three days after dropping off the truck, I was told it was ready. After returning home, I tested the parking brake. The pedal traveled approximately 14 inches and did not hold the truck at all. In fact, the parking brake was worse than when I brought the vehicle in. I called the shop and explained the problem. I was asked to bring the truck back yet again. I reiterated that the entire reason I initially brought the truck to Midas was to have the parking brake cable replaced. I was then told that the cable was stretched and could be replaced for approximately another $750. This is where I have a serious problem with how this transaction was handled. I brought the truck to Midas specifically for replacement of the parking brake cable. Midas agreed to perform that repair. I subsequently authorized approximately $945 in additional brake work with the reasonable understanding that the repair I originally requested was still being completed. Only after paying for that work and discovering that the parking brake was still not functioning was I informed that the cable had never been replaced and that completing my original requested repair would cost another $750. Had I been clearly told, “The $945 repair does not include the parking brake cable you brought the vehicle in for, and replacing that cable will cost an additional $750,” I could have made an informed decision before authorizing the work. I was never given that opportunity. I am not disputing that the brake shoes may have needed replacement, nor do I object to paying a reasonable price for necessary repairs. My complaint is that Midas performed and charged me for substantial additional work while failing to clearly disclose that the specific repair I requested was not being performed. I added Midas corporate to review this matter, including the original work order, the repairs that were authorized and performed, and the communications from the location. I would also like an explanation as to why the parking brake cable was not replaced despite that being the stated reason for bringing the vehicle in, and why I was not informed of this before the additional work was authorized. I would appreciate a reasonable resolution that takes into account the approximately $945 I have already paid and the fact that the original problem I brought the truck to Midas to repair remains unresolved. I have intentionally contacted Midas corporate to provide the company an opportunity to review and address the situation. I look forward to your response and proposed resolution.