Excellent
639 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 539 reviews with 5 stars · Clear filters
Justin D.
Posted
I thank you for the amazing job you have made for my wife. She is extremely happy with her ring.
Response from MiaDonna· Feb 15, 2020
Hello Justin, you are so very welcome and thank you for taking the time to write a great review. We are delighted to hear that your wife loves her ring!
Adam R.
Posted
The quality is unmatched but the customer service is truly incredible! Very happy!
Response from MiaDonna· Feb 24, 2020
Thanks Adam for such a great review! It is always great to hear you not only loved the product but also the service you received.
Patrick
Posted
The service was impeccable. Only comment of improvement would be to consult the client prior to replacing the stone in the event of damage as there might be a sentimental attachment regardless of damage. The client should have a say so on options of repair. Thank you very much, Patrick Carroll
Amanda
Posted
I LOVE my wedding ring! I got a custom order - I knew exactly what I wanted, but I really wanted it to come from an ethical company and MiaDonna didn’t have something “off the rack” exactly like what I had in mind. But MiaDonna created a ring exactly like what I wanted, and the process of ordering a custom ring was very quick and easy! I did end up needing to get it resized by about half a size but the process was easy and quick and everyone I talked to was very helpful. Before getting engaged I was under the impression that ring sizes were very universal, but ordering wedding rings, both my fiancé and I discovered that they vary like clothing sizes do. I would encourage anyone ordering online to keep in mind your size may be different than with other companies (my wedding ring is a half size different than my engagement ring, which is from a different company).
Response from MiaDonna· Feb 27, 2020
Thank you so much Amanda for such a wonderful review. It is great to hear you love your ring and thank you for choosing to purchase your wedding band from MiaDonna. We appreciate you!
Tommy T.
Posted
Justine at MiaDonna was extremely patient and helpful in helping me decide my purchase. I would recommend others in a heartbeat.
Response from MiaDonna· Feb 27, 2020
Thanks so much Tommy for the great review. I thoroughly enjoyed working with you and helping you get a gorgeous wedding set. I hope your proposal went well!
AJ
Posted
Love the opportunity to try on rings. Unfortunately, none of them were what I wanted.
Response from MiaDonna· Feb 27, 2020
Hello AJ, thank you for letting us know that you enjoyed our Home Try On program. I am sorry to hear there was nothing that worked for you but we add to our collection so keep checking in and hopefully you will find something that will work. We also custom make any ring you wish so that may be a great option for you to think about.
Alexis S.
Posted
When I decided I wanted an engagement ring, I knew that I had to get something that aligned with my values of sustainability and ethics. I looked at every eco-friendly and ethical jewelry company I could find, but I kept coming back to MiaDonna because the jewelry is gorgeous and the lab-grown gems and recycled precious metals aligned with my beliefs. Better yet, getting a ring I felt good about was so much cheaper than a comparable "traditional" ring! Ordering my ring set (engagement and wedding band) was so easy, and I loved the ability to customize. The rings came in about 10 days, and they are beautiful and well-made. The engagement ring was a little looser-fitting than expected (I always wear a size 4, and so is what I ordered), but not enough to get it resized. A simple adjuster does the job, and when I can wear the matching wedding band, that should help to hold it in place. Overall, I'm so happy with my experience, and I have been recommending MiaDonna to everyone when they tell me how pretty and unique my ring is!
Response from MiaDonna· Feb 12, 2020
Hello Alexis and thank you for taking the time to write a review for MiaDonna. We really appreciate it and it is always great to hear from customers who love our ethical jewelry. We are delighted that you are happy with your purchase and are getting wonderful compliments on your ring.
Bridget H.
Posted
Ordered a ring to propose and it ended up being a quarter size too small, but the return process to have it resized was fairly simple. I only had to pay for the return shipping. I really like the ring I got and love that it is recycled gold.
Response from MiaDonna· Feb 12, 2020
Thank you Bridget and we are delighted you are enjoying your gorgeous ring.
