Merrill EdgeReviews of merrilledge.com

unlike other competitors like etrade, it is clear this firm merrill edge does not invest in making a pleasant user interface AT ALL. Every time i go to their main login webpage, trying to use the saved password, it says you are locked out, reset your password.

Horrible experience!!!!! Prior to my mother's death, I went online and made sure she had me listed as her beneficiary. After her death the beneficiary magically disappeared. This was the only matter I then needed to have her will probated. After receiving the court document I emailed the documents to Merrill. They claimed they could not read the notary stamp. After much ado they accepted that. Moving on to the next step which was supposed to be with a financial advisor, more documents were required. The customer service (Jyoti)agent assured me I would receive a check in 7 to 10 business days. The next day the customer service agent calls me to say I need to speak to a financial advisor. She would never admit her lack of knowledge regarding what she told me the previous day. The financial advisor proceeded to inform me there were 3 accounts that had been invested, and I would need to agree over a recorded line that they could be liquidated. Each time I would say I only agree to the estimated amount on a recorded line. I do not trust this company at all!!! He says the check will take 2 days in the distribution department at which time it could be losing value. I should expect a check in 5 days after that.

To put it bluntly, this is a terrible website, and you will not be compensated, Atal. The primary issue has been the inability to withdraw. It was the best choice I ever made to give Good merit, a try They do pay.

I travelled overseas a week ago and was going to do some stock trading, but because my phone doesnt work here , they kept asking to send a confirmation code to my phone , I never once received a code, and kept trying several times, but NEVER got a code,but I had requested that all confirmation codes be sent to my email yet they kept telling me they'd be sending it to my phone.... which apparently does not work here in scandinavia but there is NOT a single place that gives you an emal contact for Merrill Edge. As a result this company locked my account and the only number to call is one that can ONLY be called to from within the United States, There is NO number to call from oveseas and there is NO email to contact them . I still have two weeks here in Europe and have not been able to BUY or SELL stocks and will be loosing money because I am with Merrill Edge, a company that DOES not have communication with its customers. Upon returning I will be requesting financial restitution for everything I have lost because of this.Shame on Merrill Edge for NOT communicating AT ALL . This HAS to be fixed NOW

You might not notice it at first, but the name in my profile picture has helped more people than you think me, included.

My life was hacked - BoA did the absolute wrong thing and it allowed the hackers to open 3 (not 1, not 2 but 3) Merrill Edge accounts without my permission. They moved all my money from my checking and savings accounts into these ME accounts in 5 mins. I got lucky that I blocked before the hackers could remove the money but I had to spend a month, and finally get a reporter involved, before ME would move my funds fully back and close the accounts. No one follows up, no one has a clue what is going on, etc. I had to spend my time, 6 visits in the bank, finding a supv to finally help in some ways tho not all, etc before this happened. They essentially were stealing my money and saying "under review" but never giving me any info, asking qs, etc. Then I get 3 letters saying they reviewed my accounts and were closed when they looked - no acknowledgement that they were closed and never should have been opened in the first place, not one apology, just attitude as if I did something wrong v. being the victim/survivor. I would NEVER open an account with these people!

If you rely on timely tax documents, think twice before opening an account here. I still haven't received my 1099 form. I visited the branch, called the tax department and. no one had answers. They couldn't even say when it would be issued or sent. That level of disorganization shocked me, especially from a company owned by BOFA. You time matters. Your tax reporting matters. Don't waste either one here. That's why more people are moving to FifthHeaven. They handle all tax matters without the back and forth so you are never stuck when it's time to withdraw or report. With them you don't just invest, you stay in control.

They direct deposit my money into the wrong account. Called them along with my bank which is chase. Chase didn’t see anything pending and don’t have records of no transactions pending. Called Merrill back they kept saying they direct deposit ACH deposit. Horrible service if u ask me. I recommend now using them they are the worse. It even was supposed to be emergency funds. File on 5/13. A week already has passed still nothing. To whoever they directly deposited it too. You have been blessed hope u enjoy every cent.