Capital City K.
Posted
although i called when they were…
although i called when they were closed. They received my message and took care of the issue.

Great
184 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.Where We ServeWe proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohio’s farm country, we are delivering next-generation fiber where it is needed most. Check if we’re in your area Why Choose Mercury Fiber No Data Caps - Stream, game, and work without limits, even with multiple devices online at once. Symmetrical Upload & Download Speeds - Perfect for video conferencing, large file transfers, and competitive gaming. Whole-Home Wi-Fi with Wi-Fi 6 - Strong, consistent coverage and advanced network security for every connected device. Local Customer Support - Friendly, knowledgeable team members based in the communities we serve. Free Standard Installation - Get connected quickly and professionally with no hidden setup fees. View our plans & pricing Building Stronger CommunitiesEvery Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps: Students access online learning reso
Mercury Fiber (mercuryfiber.com) has 184 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 124 reviews with 5 stars · Clear filters
Capital City K.
Posted
although i called when they were closed. They received my message and took care of the issue.
Marlene W.
Posted
They've always been very helpful over the phone or in person and the speed is just fine for our needs
Steve W.
Posted
Best service I ever had. Moved to another rural area and I couldn’t get a signal. So had to go with another company. They overcharge and service is t as good. I’ve recommended Mercury to everyone
Steve H.
Posted
Pretty much on top of things. Seems to be working nicely. No real problems lately. I would suggest use an answering service for after hours and weekend calls. Calling and getting a recording of the workng hours really help to see if there is an outage4 or my station acting. Other wise no complaints, staff is great. steve
Vicki C.
Posted
Mercury broadband is great - fast and reliable. Their customer support and installers are the best.
Charles And Kathleen T.
Posted
Just the fact that the internet always works and you guys are awesome on customer service.
Candace B.
Posted
Mercury Broadband is beyond awesome!! Thank you for helping us become a part of the 21st. Century! Mercury Broadband is fantastic! Best broadband ever- fastest and always works!
Robert And Jeanne B.
Posted
Reliable service.