Merach USReviews of merachfit.com

I love my new R50 rower, it is very high quality and the price was very fair. There was one small issue with the delivery. One of the parts was slightly damaged but it did not affect the machine, it was very easy to contact customer service. Esther was very helpful and was able to solve the problem and send a replacement part. Looking forward to staying fit!

I received my order quickly and without trouble. Great customer service. Walking pad and Rowing machine are stylish and practical.

È un azienda seria, nonostante la mia esperienza di acquisto sia stata lunga per problemi di aggiornamento al prodotto che risultava ci fosse in magazzino, loro sono stati onesti e leali nei confronti del Cliente. Mi hanno risposto alle email del servizio Clienti, mi hanno risolto il problema e mi hanno offerto una soluzione. Il prodotto è ottimo, sottolineo che ho acquistato un Vogatore Q1S Pro, montato in 40 Min con gli attrezzi inclusi al montaggio, molto facile a montare, offre un esperienza molto professionale, che paragonato ai Vogatori ultra costosi, questo prodotto né vale quanto quelli. Consiglio ai prodotti dal sito ufficiale MERACH.

Update: I received the correct part and have been offered compensation for the delay. Thanks for the brilliant customer service from Rosie! The bike is great and works really well, it’s good value for money. Update: I have received a response, the part is going to be sent again. I ordered a recumbent bike from the UK site in November and tried to assemble it in December. A main part was incorrect so I could not assemble it. I contacted MERACH on the 7th of December and Rosie contacted me on the 11th December to say that the correct part was being sent to me from China. I appreciated the help and didn’t mind waiting but by January I hadn’t received anything so I contacted Rosie again and got the tracking number for the item on the 1st of January. Rosie said it had not been updated so she would contact the warehouse for an update and get back to me.

I would like to say that I accidentally purchased 2 vibration plates. I called and spoke to someone and she said it would cost $65 to ship it back. I put a bad review and the president from merach sent me a email saying he's sorry to hear what happened. He then said he will send a free shipping label. Thank you Merach for making it right. One very happy customer!! 😊

Bonjour, J'ai acheté le rameur R28 chez Merach et ne regrette absolument pas. C'était la 1ère fois que j'achetais un produit sur internet donc un peu sur la réserve au debut mais franchement le site est tellement bien fait, les informations sont clairs et pour ma part, répondaient aux questions posées. J'ai trouvé le rameur que je souhaitais, résistant, hydraulique avec un beau design et qu'il ne fasse pas trop de bruit...et c'est exactement ce que je viens de recevoir je suis donc très contente de mon achat. De plus, je me suis permise (assez souvent) de leur envoyer des messages par mail et j'ai toujours eu des réponses. Ils sont sérieux, vous pouvez y aller les yeux fermés ! Magali

Auro was very efficient and paid attention to my request with seriousness and dedication. Thanks to him and with the best for 2026 !

Ottimo prodotto, vogatore all’altezza delle aspettative, ad un prezzo molto inferiore rispetto alla diretta concorrenza. Struttura rigida, materiali di buona qualità, complessivamente ben costruito e vogata molto fedele! Acquisto azzeccato per il momento