Great
4,734 reviews
MeowantHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Meowant! Smart pet products designed to make life easier for you and happier for your cats. Visit our Website Shop Best Seller Contact Us
Meowant (meowant.com) has 4,734 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 697 reviews with 1 star · Clear filters
Jessieraye
Posted
Side cover missing
Response from Meowant· Mar 13, 2025
Hello, we are sorry for the inconvenience caused. We value the opinion of our customers! We will help you solve the problem through email. Please kindly check it.
Traci
Posted
Received litter liners, but no litter box. No response from customer service, trying to get my money back.
Response from Meowant· Mar 13, 2025
Hello, we are sorry for the inconvenience caused. We value the opinion of our customers! Since you purchased cat litter box and litter liners, it would be overweight if we ship them in one package, they were shipped separately. We had sent you the othe tracking number through email. Please kindly check it.
Kayla
Posted
Ordered the SC01 double set and only received 1 litterbox. ticket price is over 1000$. I should have gone with the litter robot for that price. It's very fustrating that there is no way to contact customer service by phone, only through email and they aren't available on weekends. Still waiting for a response. I will update my review if this issue is resolved.
Response from Meowant· Mar 4, 2025
Hello, we are sorry for the inconvenience caused. We value the opinion of our customers! Since you purchased two cat litter box, it would be overweight if we ship them in one package, they were shipped separately. We have sent you the othe tracking number through email. Please kindly check it.
Tom D.
Posted
Site displays a picture of a product to buy but you're actually buying something completely different. Edit: They "clarified" in an email that they don't have pictures of the items they are selling on their site, which does not justify putting up a picture of something not even being sold on the product page and passing it off as an accurate listing.
Response from Meowant· Mar 2, 2025
Hi, sorry for the confusion. There are many options for the accessories. You didn't choose the right option. We have replied to you in email, please check it. Thanks!
Crystal
Posted
Horrible customer service
Response from Meowant· Mar 2, 2025
Hello, we are sorry for the bad shopping experience. After the order is placed, the system will automatically ship the goods. We have replied to you in email, please kindly check it. Thank you.
Breanna
Posted
This machine only works if your cat takes larger poops. My cats don’t and I No matter what different types of litter I use it doesn’t work. It stinks after a few days and there is litter in the handle to open the poop box. Not recommended.
Response from Meowant· Mar 2, 2025
Hi, we are so sorry to hear about the issue you've faced with our product. We are restocking the smaller screen for SC02. It will work for small clumps. There are many reasons why the smell is very strong, the cause is usually an unclean litter box, dietary issues or digestion problems. If the problem persists after hygiene and lifestyle adjustments, maybe you can consult a vet. Some of my customers suggested adding baking soda in addition to the deodorant gel, and that helps!
Lisa
Posted
I’m trying to get a refund because the cat litter box is too big for the room and your company will not send me a return label, with your discounted shipping cost, nor will they replace it for a smaller unit. It has not even been used and still in the box. I’m hoping somebody can work with me to get this issue resolved.
Response from Meowant· Mar 2, 2025
Hello, we are sorry for the bad experience caused. We will continue to optimize our products to bring better experience to customers! We value the opinion of our customers! We have replied to you in email. Please kindly check it. Sorry for all the inconvenience caused.
John
Posted
I received the wrong box and it has been a week asking for the return label with no answer
Response from Meowant· Mar 2, 2025
Hello, we are sorry for the bad experience caused. We will continue to optimize our products to bring better experience to customers! We value the opinion of our customers! We have replied to you in email. Please kindly check it. Sorry for all the inconvenience caused.
