MeowantReviews of meowant.com

Response from Meowant· Jul 24, 2025

Thank you for sharing your feedback. We’re sorry to hear that your cats didn’t take to the litter box as expected. It can sometimes take a little time for pets to adjust to new products. If you'd like, we’d be happy to offer tips or troubleshooting advice to help make the transition easier for your cats. We’re here to assist you in any way we can! Thank you for giving it a try, and please let us know if there’s anything else we can do.

Response from Meowant· Jul 24, 2025

Dear Customer, Tthank you for your feedback, and we’re glad to hear that your order arrived quickly and in good condition despite the shipping issues. We deeply apologize for the way the package was handled by the carrier. This is certainly not the experience we want for our customers. We take packaging and delivery very seriously, and we’ll address this concern with FedEx to ensure better care in the future. If you ever experience any issues with a damaged package again, please reach out to us, and we’ll work to resolve it immediately. Thank you for your understanding, and we appreciate your feedback.

Response from Meowant· Jul 24, 2025

Dear customer, thank you for your feedback. We apologize for the delay and any confusion caused. After your order was placed, we did notify you via email about the stock issue and provided an estimated shipping time. We strive to keep our customers informed, and we’ll continue to improve our communication going forward. If you have any further questions or concerns, please don’t hesitate to reach out. Thank you again for your patience.

Response from Meowant· Jul 24, 2025

Dear customer, thank you for your feedback. We apologize for the delay and any confusion caused. After your order was placed, we did notify you via email about the stock issue and provided an estimated shipping time. It’s unfortunate that we didn’t receive a response from you during that time, and we truly appreciate your understanding of the situation. We strive to keep our customers informed, and we’ll continue to improve our communication going forward. If you have any further questions or concerns, please don’t hesitate to reach out. Thank you again for your patience.

Response from Meowant· Jul 24, 2025

Dear, customer, thank you for sharing your feedback! We’re happy to hear that the Meowant litter box works well for your cats and that it operates without needing a reset after each use. We understand that the small reservoir can be a bit limiting, especially with multiple cats, and we truly appreciate your suggestion for a larger collection area. However, considering that if there are too many clumps in the waste bin, it may be too heavy to rotate. We’re always looking to improve our products, and your input helps us better understand customer needs. If you ever need further assistance or have more suggestions, feel free to reach out. Thanks again for your review, and we’re glad your Maine Coon is managing well with it!

Response from Meowant· Jul 24, 2025

We’re really sorry to hear about your experience with the litter box and the issues you've faced. We understand how frustrating it can be when things don’t work as expected, and we truly appreciate your detailed feedback. We had already replied to your concerns via email, please check your inbox for our response, and if there’s anything else we can assist you with, don’t hesitate to reach out again. Thank you for your understanding, and we’ll do our best to ensure a better experience going forward.

Response from Meowant· Jun 30, 2025

Thank you for your review! We're sorry to hear that your Maine Coon isn’t fond of the product. Cats can be a bit particular with new items, and sometimes it takes a little time for them to adjust. We have sent you some tips on how to guide your cat to use the cat litter box, please kindly check it.

Response from Meowant· Jun 30, 2025

Thank you for taking the time to share your feedback. We’re really sorry to hear that the product isn’t working as well as you’d hoped, especially with your cat’s unique situation. We understand how important it is to have a litter box that makes life easier, and we apologize that it hasn’t met your expectations. With loose or mushy stool, you can try to extend the auto cleaning time on app to see if it works better.