memorygram.comReviews of memorygram.com

They were helpful and very ccoperative

Best service and lovely humans to speak too which is such a appreciated service in this ai chatbot world to work with people that care and are humans:)

The final book was very nice and I was able to edit and add items before the book was produced.

Memorygram made it easy to set up and schedule my questions. The process was smooth and enjoyable. I needed very little customer support, but they were very helpful when I did. I researched several different companies for my memory book, and Memorygram was the winner for me. The final product was beautiful, and I couldn't be happier with it.

I had purchased this as a gift for my mom. As much as I tried, she did not want to do it. I asked MemoryGram if I could switch this to a high school memory book for my daughter, and they were very helpful in accommodating the request. This is some of the best customer service I have ever experienced.

I loved the interface which allowed me to either answer questions that memory gram supplied or write my stories from scratch. I chose to write from scratch and it helped to see how each page would look when I saved them. Editing was easy, adding pictures to my text was intuitive, and I liked having choices when it came to the design of the book cover. I think the number of pages allowed (450) was generous (I wrote 440 and surprised myself that I had that much to say) and the number of pictures allowed was also very generous! Customer service was very professional, quick to answer my questions, and very helpful when I had a small issue. The final product was beautiful. I ordered five copies to share with my kids, my nephew, and my best friend growing up. The books turned out so nice that my friend has his copy on his coffee table in his living room. What a great experience overall, I plan to continue to recommend to friends and family.

I cannot say enough good things about Memorygram. Creating a legacy book is an incredibly meaningful journey, and when unexpected life hurdles came up, the team at Memorygram went above and beyond to support our family. Their customer support team showed genuine empathy, kindness, and patience. You quickly learn the true character of a company by how they handle their customers, and Memorygram proved they truly value the people behind the stories. The platform itself is wonderful—it makes compiling memories straightforward, the ability to pair photos with prompts brings the stories to life, and the multimedia touches make the entire project feel special. We absolutely love this company and will cherish our book forever. In an era where great customer support is rare, Memorygram stands out. I recommend them whole-heartedly to anyone looking to preserve their family's legacy.

Other than getting past their own stage fright, my parents found the books easy to create. We tried to make the questions conversations and just let each parent talk. Documenting their stories was fun.