Excellent
268 reviews
MelodySusieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 247 reviews with 5 stars · Clear filters
Charielys B.
Posted
I purchased a couple of equipment and unfortunately the shipping company had some issues with delivering my package. Customer service was quick to help me and keeping updated. Their response was immediate or within a day. I got all my products and couldn’t be any happier.
Consumer
Posted
Very Professional and Helpful
Pailyn M.
Posted
My experience was amazing! When my first drill came it was broken the screen was smujed and scratched and the power button was glued to the plastic. I sent them a message and a video for proof 3 days later my brand new drill arrived.
Harper H.
Posted
melody susie is a great brand i highly recommend ordering from them! their customer service is impeccable and their products are great quality
Maribel A.
Posted
My hand piece was malfunctioning after like a year after I was gifted my drill and i reached out to customer to see if i still had warranty. They reached out in less than 24 hours and everything was handled very quickly and sent me a replacement hand piece and got delivered 2-3 days later! Amazing customer service and fast delivery! Thank you so much for helping me resolve my issue!! <3
abigail C.
Posted
My nail drill which I absolutely LOVE, unfortunately malfunctioned after only having for 6 months in the middle of me doing a nail set. I was pretty upset, and sent an email to the customer support. The way that the situation was handled was amazing! I had a stress-free experience. Their response was pretty quick in less than 24 hours and took my concerns serious and replaced my product. They are a company that keeps their word with their product warranty, there’s no catch. I want to appreciate everyone from melody susie who took my concerns serious And went above and beyond to resolve my issue and even follow up afterwards. You guys are the best!
Therese V.
Posted
The team is very nice and replies to emails at a timely matter. I had many mailing issues but they were able to still bring me my items and reassure my anxieties. I am so excited to use the products I have bought. Everything seems high quality and is put at a great price too.
Matt S.
Posted
Amazing and prompt customer service, worked with me to make sure I was completely satisfied, package even arrived early
