Excellent
268 reviews
MelodySusieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 247 reviews with 5 stars · Clear filters
Alicia M.
Posted
Ordered a 2 in 1 dust extractor with drill. Emailed to track order as I had deleted my email . Customer service very friendly and attentive . Very helpful. Item works brilliantly just what I needed
Tere B.
Posted
Customer service goes above and beyond to take care of you! if you have an issue they respond fairly quick and resolve your issue and stay in contact with you until your issue is resolved! I love MelodySusie products and their outstanding customer service!
Lupita A.
Posted
They always take care of me!
Chelsea S.
Posted
I originally contacted MelodySusie asking how to take apart and clean my handpiece, turns out you can't do that. But they very quickly sent me a replacement. Wonderful customer service!
Christine M.
Posted
They have great customer service and will solve any issues you may have immediately , I have ordered a few times from them and there products are of great quality and have had no issues..I look forward to ordering more things from them soon like the Dust Collector..
Rich J.
Posted
We had a problem with a product we bought, after a while it stop working on battery. Didn't know it was still under warranty, they let me know It was still covered, and sent a replacement very fast. Excellent customer service 👏. Thanks awesome company 👍
Katherine
Posted
I thought Melody Suzie sent me a used nail lamp because it had a protective cover on it, which made it look scratched, so I let MS know. They told me they don’t send used products and that it wasn’t scratched and that it was the plastic protective cover, but I tried taking the cover off and I couldn’t get it off, so I thought it was used, so MS sent me a replacement lamp at no charge. As I was cleaning the lamp I realized that it did actually have a protective cover, so I asked MS to send me a bill for the replacement lamp and they said they would not charge me for the replacement lamp. I am so grateful for their generosity even though it was my error. Thank you so much MS! I will continue to shop with you!
Makala M.
Posted
This is my replacement drill, my dog chew the cord off of my other one and I love it 10 out of 10 Melody Susie drills for nails, 100% don’t forget that all Melody Susie products have a 15 month warranty on them love you have a good day 🫶🏽🫶🏽
