Excellent
268 reviews
MelodySusieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 247 reviews with 5 stars · Clear filters
Katlyn T.
Posted
I had an issue with my recent purchase. After troubleshooting through email, they sent me a new replacement super quick! I love this company and the customer service. They will take care of you!!!
Ellis S.
Posted
It was super easy to order and as I live in UAE, I was worried about delivery. Post doesn’t always reach us however, I was anxiously waiting and within 10 days, it was on my doorstep. Couldn’t fault MS, even emailed to check I had received my parcel. Wouldn’t hesitate to order from them again.
Makai N.
Posted
My handpiece on my scarlet ms drill started making an awful metallic noise every time I got above 10 rpms. I contacted the customer service team and they promptly reviewed the issue video I had sent. They sent out a replacement a few days later and it works perfectly. They were very kind and more responsive than any customer service team I’ve ever dealt with!
Jonas L.
Posted
If only this kind of customer service was standard everywhere else as well
Diedre T.
Posted
I love ❤️ melody Susie products. Please choose melody Susie. The products are not only available, worthy and useful. There pretty 😍, stylish, and reliable. Thank you. I will be doing my nails and my customers nails online as well to show and prove the deligent effort put into there products. Everything is a melody!!!!!
Kim
Posted
My order came in several shipments and one was a little late. When I contacted customer service they gave me all of the info I needed including tracking number along with date it would be here. And it was here 3 days later. They also kept in touch with me every day to see if it came it. They seemed to be very caring about me being satisfied with my order.
ruby G.
Posted
Great. They made sure everything was in my order and helped with an out of stock item
Esmeralda A.
Posted
The best costumer service I’ve ever seen! The products Are Amazing I can’t wait to try them out .
