Excellent
3,375 reviews
Medical MegaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
All your medical supplies in one place!Choose Medical Mega for your #1 Ostomy supplies store. Our competitive pricing and committed customer service make shopping with MedicalMega a pleasant experience. Buy Ostomy supplies and Ostomy pouches from all brands, including Convatec and Hollister in stock. All for Very Low Low Pricing.Whether you're a new Ostomy patient or you've had an Ostomy for years, today's Ostomy products are here to help you live your life to its comfort. All of our Ostomy brands, including Convatec and Hollister, will provide you with the confidence that you need to manage your Ostomy and maintain your good health.So go ahead and live your life with MedicalMega, and live it fully.
Medical Mega (medicalmega.com) has 3,375 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 181 reviews with 1 star · Clear filters
Marisa B.
Posted
My package has not been recieved. Fed ex tracking says information sent on 5/28. It should be in transit at least.
Response from Medical Mega· Jun 18, 2024
Hi Marisa, we appreciate you taking the time to share feedback. We're sorry to hear about your supplies' delivery issue and we thank you for allowing us to resolve it for you. Please feel free to reach out if you need any further assistance.
Anthony W.
Posted
product is wrong size. Too small. You didn't list the size of product as clearly. I didn't know there is a size difference between TMS-09-ADJ and TMS-09-ADJXL. I need ADJXL. You don't have one.
Response from Medical Mega· May 21, 2024
Hi Anthony, I apologize that you did not receive the product that you were expecting. Thank you for making us aware.
David B.
Posted
Your company sold my info! My son paid for it and I got a million spam and calls to MY number and e-mail using his name. You were the only ones to know his name and to associate it with my e-mail. Never again.
Larry J.
Posted
Cancelled order. I placed an order which you accepted. 2 days later I get an email that says. Cancelled, license. I emailed back and asked what you needed. I have gotten no response. Your customer response is horrible. I would have thought that along with an apology I would have gotten a link to re-order along with what it is your looking for to verify this is a licensed facility.
Response from Medical Mega· May 3, 2024
We are so sorry to hear about this, Larry. We are generally known for our excellent customer service, and we sincerely apologize that you had this experience!
Vladimir D.
Posted
I bought Cardinal Health pulse oximeter thru your company It is not working I called for help was given a number of general customer service have called constantly and no response so eventually I stopped payt with my credit card and you can handle it with them
Response from Medical Mega· May 2, 2024
Vladimir, we are sorry to hear about your recent experience. We're usually known for our exceptional customer service and regret that we didn't live up to those expectations here.
Barbara M.
Posted
Cost 18.00 to return product after stoma revision. I won’t order from you again. Shame on you!!
Joseph Q.
Posted
This book was advertised blue online.Which has bigger squares,but came green instead.Which has much smaller square box's.Not as easy to write in.
Ray
Posted
I ordered two bottles of Visine Totality Multi-symptom. You sent me two bottles of the cheaper Visine red eye Total Comfort Multi-symptom. Your customer service admitted an error was made by them and said they'd prepare a new order. To my shock and horror, they sent me the wrong order again. Now I have four bottles of Visine red eye Total Comfort Multi-symptom that I didn't order. I was too frustrated to call back to correct the order a second time.
Response from Medical Mega· Apr 3, 2024
Hi Ray, I'm sorry you had a bad experience with us. It's unacceptable and not at all to our standards. Our team has been notified about this and will be working to get it resolved. If there is anything we can do to help you, please feel free to reach out.
