ManyChatReviews of manychat.com

faltam algumas funcionalidades, como aplicação de IA nos comentários do Instagram.

WhatsApp should be able to send GIFS and STICKERS, also be able to read voice messages. I've heard other chatbot platforms do that. Thanks

It's a great tool, but the education around it is really poor. Outdated content, not easy to understand. I'm only doing basic things because I can't figure out how to put together some (what I feel should be basic and popular) automations. I'm definitely not a novice when it comes to using software tools, nor an idiot, but the training videos just don't line up the dots enough. I like the Many Chat summit with insights from others using it but again, I find it very "this is what it can do and this is how it ramped up my business" but so little in the way of Step 1, Step 2, Step 3.. do this and set up the same system. As it's a new world for many, with strange concepts and ways of doing things, you really need to pretend you're an alien who's learning a new language and dumb everything down.

1. The automations are great when they work. I’m experiencing issues with buttons not working in messages which means I need to manually intervene. 2. Training videos are out of date ajd have been promised to be updated for several months yet still waiting. 3. Customer service takes on average a week to get a reply. There is no live chat function and generally the support is lacking and a real problem they need to address.

Una buena herramienta para automatización de mensajes, generación de lead. Aunque echo en falta un tutorial (o al menos no he sabido encontrarlo) para su uso más allá de generar un mensaje cuándo alguien responde "x" en instagram. Me gustaría aprender cómo segmentaras los contactos, que significa conversaciones abiertas versus cerrasas, etc... es decir, un tutorial o entrenamiento para aprender todas las funciones de Manychat. A veces, aún estando en versión PRO, la automatización falla.

A veces no se envían los mensajes a las personas de manera automática. Los mensajes caen en las bandejas de ocultos por lo que no pueden verlos. Incluso a veces cayendo en las bandejas de DM normales, las personas no pueden ver los mensajes o los botones.

I don't use it as much as I should. Hope to change that over the next few months. But the premise is good. Although, I never know what the monthly charge is going to be, so that is the part that is a little confusing.

Love the idea of Manychat and it feels like it has so much potential. Still gives the option of "talk to a human" on my flows - not good when this is usually unmanned - I think this is a default setting, has lost me a few leads :( Hopefully, as it develops things will improve!