Kevin W.
Posted
We had an issue come up with one of the…
We had an issue come up with one of the components on our fireplace, and they honored their 1-year warranty. I love when companies stand by their product, and they were helpful in getting our problem resolved. Thank you
Response from magikflame.com· Dec 15, 2025
Thank you, Kevin! We're glad we could get the issue resolved for you. We appreciate you sharing your experience, and we hope you enjoy your fireplace for many years to come. — The MagikFlame Team
