Magical VegasReviews of magicalvegas.com

Great site with loads of popular games with options to play in demo mode as well. Had a win recently and got the dreaded response of "account needs to be verified" when I requested a withdrawal so was expecting a long and drawn out wait for the payout. However I am very pleased to report that the whole process took just a couple of days and I was kept informed / updated by their customer services throughout. Happy to recommend to UK players.

Following a slight mishap in my sign up with the intention of receiving 20 free spins I used the Magical Vegas live chat support feature and was introduced to Thomas. Thomas was very helpful and explained why he believed i did not receive the sign up offer spins. Seeing my disappointment Thomas was kind enough to offer a £10 bonus on behalf of the house which was a kind enough gesture as i was expecting to just receive the 20 free spins. The wagering requirements were explained and i parted the conversation a satisfied new member of Magical Vegas.

Received a flyer from magical Vegas through the post. It was for a free £10 to play certain games in the casino. Within those certain games there was a lot I liked and the wagering requirement was x20 which I thought was very generous. I enjoyed playing the games but on my iPad I did have problems with being logged out every so often and the games freezing. I did get very lucky and won £500. I was a little disappointed that I did not see myself win the £500 as the game froze and when I restarted the game the bonus was over and just showed me what I had won. I completed the wagering requirement and withdrew what I has won, customer services were excellent and paid me my winnings within 24hrs of me requesting. Excellent service, Thankyou.

I have been with Magical Vegas for while now. I can honestly say its one of my favorite websites. I don't always win but usually get enough give and take to make it fun and last a while. They have verified my documentation quickly and withdrawals now are received within 10 minutes to paypal or within 48 hours to my bank account. Only spoke to customer service once when I couldn't undo my withdrawal (before I knew that's how it works now!) and they very politely explained it to me so I didnt feel like an idiot :). Huge selection of games, lists new one separately, so you can give them a go. Every so often I get a cash bonus too. Give them a go.

Excellent and professional knowledge customer not taking long to get resolved and very friendly.

Really helpful agent. Quick and efficient in sorting my problem

I've just had a chat with Laura and she was lovely and very helpful.. keep up the great work Laura 😊

Hit a fat win on bonanza. Brilliant customer service. Very helpful and straight forward. No beating around the Bush, Thomas sorted my issue quickly.