LyteReviews of lyte.com

I know this is a crazy time for those working in the entertainment industry. Marie at Lyte went above and beyond in assisting me with a refund for BottleRock Napa tickets!

thanks to Marie for helping me swap tickets when the major headliner was removed for my initial ticket day!

I attempted to sell back my tickets through the website and when that didn't seem to work (don't know why) I contacted the support team and they handled it efficiently and quickly! Very good experience! Especially as a new mom in a time of a pandemic. I felt it was hassle free and supportive of our circumstances.

Quick reply and incredibly helpful!

Rachel promptly refunded our VIP BottleRock tickets when we explained that we had bought them to see Stevie Nicks. Lyte could have replied that festival performers are subject to change and that is the chance we took when we bought the tickets. But instead they were understanding and accommodated our request.

Jay was awesome, quick to respond and handle our issue, really appreciate his professionalism and ability to solve the problem for us

I was very impressed with the customer service that was provided Monday morning! When I had confusion with the website, I was concerned that I wouldn’t get a response before tickets went on sale - and that I would have to attempt a second purchase. Thankfully, the diligent customer service team responded almost instantly and saved me a lot of trouble. Thanks!

Easy to purchase online concert tickets and camping for an upcoming event, but even MORE importantly, Marie was gracious, accomodating, and super responsive to cancel and refund my entire purchase when my plans changed!! SO refreshing in this day and age of big business in the concert industry. Thank you, Lyte - I'll definitely do business with you again!