Becky R.
Posted
Customer service was fast and friendly
Customer service was fast and friendly! Thank you for working with me to resolve the issue (I ordered the wrong glasses)

Great
37 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We design, develop and manufacture cutting-edge optical smartglasses. With over 100 years of combined eyewear experience on the team, numerous industry firsts, and 110 patents and applications, we are pioneering the category of smart and sleek connected eyewear. Visit us online at Lucyd.co.
lucyd.co (lucyd.co) has 37 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 27 reviews with 5 stars · Clear filters
Becky R.
Posted
Customer service was fast and friendly! Thank you for working with me to resolve the issue (I ordered the wrong glasses)
Petri
Posted
When I contacted this company in reference to the issues I was having in reference to the size, at first I was disheartened as it was stated that I would not get a refund because it was past the seven days. Continuing the conversation with Alex, the specialist I was assigned, it was pleasantly surprised with getting a new pair of glasses for free. I did not expect this, but I was genuinely very happy with the support I received.
K.M.
Posted
Love my glasses! The sound quality is great. On the job site I can listen to podcast or music without wearing glasses and headphones. Knock two birds with one stone. The auto tint is handy as well. Would recommend these for anyone in the trades that need safety glasses though want to listen to something as well. Shipping was fast!
Enterai A.
Posted
Excellent aftercare service great quality and ease of day to day use.
Chris H.
Posted
I would like to say thank you for reaching out and trying to make things right. That is how customer service is supposed to work. Harrison thank you!
Response from lucyd.co· Apr 9, 2026
Hello Chris, I am very sorry about the trouble with your order. I contacted you and we're going to be able to make it right for you. Reach back out at (800) 530-7230 if we can help further. Thanks!
Quality A.
Posted
Very durable and priced very fair. I was surprised with the quality and durability. Bought the whole family a pair, perfect for driving and also being able to hear your surroundings simultaneously. You got a life time customer here!
Go Hands F.
Posted
She came up to me and asked what kind of sunglasses i was wearing that were playing her favorite song, these pairs of glasses attract those around you with their hifi quality audio and of course their good looks. I don't leave the house without them now. Quick to charge and last all day, very impressed with these.
SBK
Posted
Don’t listen to these jokers. I have been using Lucyd for years, and they were the first to the smartglass game and still the best. Their tech support responds around the clock. They are nasdaq company not a kickstarter like most people selling smartglassrs