Charles O.
Posted
Love the product
Love the product. Lucy is my go to nicotine.

Great
199 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.
Lucy (lucy.co) has 199 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 141 reviews with 5 stars · Clear filters
Charles O.
Posted
Love the product. Lucy is my go to nicotine.
Tammy G.
Posted
The many flavors of “chew and park” is great! The gum does not break into pieces and lose its integrity. I love the lozenges! I wish there were more flavor options for the lozenges!
David E.
Posted
Is a good product just ordered way to much to start with
Response from Lucy· Jul 5, 2022
Hey David, thank you so much for your review. In the future, we can update your subscription to any frequency you'd like. It doesn't have to be every 30 days. Feel free to reach out at [email protected] if you ever need any assistance.
Will S.
Posted
Always a fast, reliable delivery. When an order was short once, it was corrected quickly.
Keri T.
Posted
Edit: the Lucy team reached out to me to make this right. I am very happy about their quick response and understanding customer service team. They are going to ship me a replacement and a return label for the product I need to send back. I'd like to reaffirm that I do like this this product and would recommend it to others. I have a monthly subscription and have been receiving these products for several months now. No issues until now. The package I received is stale. I requested a refund and/or a replacement at no charge. I was only offered a mailing label to return the items, which was not what I requested. I do like the product and want to continue using it. I didn't plan to have to find a printer, print out the label, send it back, wait for a refund, and then order a replacement.
Response from Lucy· Jul 1, 2022
Hi Keri, thank you for your review. I am sorry to hear you had a negative experience! Please check your email, we will be shipping a return label with a replacement but need a little bit of information from you.
RK Charlotte, N.
Posted
I feel this is finally going to work! I’m very hopeful and filled w optimism that Lucy will help me become smoke free. Tastes great and pretty affordable as well. Thank you for your help!
Response from Lucy· Jun 8, 2022
We're hopeful for you too! Please don't hesitate to reach out at [email protected] if you ever need assistance.
Jennifer K.
Posted
Customer service is amazing! On the rare occasion I’ve had an issue, their response time is always fast and issues are resolved immediately. Always friendly, always helpful.
Response from Lucy· Jun 8, 2022
Thank you so much for your review!
Nima
Posted
Love this product. Subscription service is easy and convenient, and Lucy makes high quality products. Fully satisfied Fully satisfied
Response from Lucy· Jun 1, 2022
We're so glad to hear that you're enjoying our Slim pouches!