LoviReviews of lovi.care

Response from Lovi· Feb 23, 2026

Hi Daniel, Thank you so much for sharing your experience! We're really happy to hear that the app supported you in reaching your goals and delivered the results you were looking for! If there’s anything we could improve to make your experience even better, we’d genuinely love to know. Your feedback helps us grow and refine what we offer 💜 Thanks again for your trust and support! Warm wishes, Margarita and The Lóvi Team

Response from Lovi· Feb 18, 2026

Hi Francesca, We’re really sorry to read about your experience and understand how frustrating this must have felt. After reviewing the situation, it appears that the additional charge happened because the optional AI Bundle was selected during checkout together with the monthly plan. This add-on includes extra features and can sometimes be added unintentionally during the payment process, which seems to be what occurred in your case. We’ve already reached out to you directly to fully clarify everything and provide a clear solution, including resolving the charges and helping with the login issue you mentioned. Please check your inbox for our message from the Management Team, and kindly reply there so we can finalize everything for you as quickly as possible. We will do our best to resolve this promptly and turn your experience around! Warm regards, Margarita and Lovi Team

Response from Lovi· Feb 16, 2026

Hi William! It's so good to hear the quiz gave you real insight. That moment when things start to make sense is exactly why we built it the way we did. If there’s anything that would have made it a 5-star experience for you, we’d genuinely love to hear it at [email protected] 💜 Warm wishes, Margarita and The Lóvi Team

Response from Lovi· Feb 9, 2026

Hi, Thanks so much for taking the time to leave this, we’re really happy to hear the analysis felt spot-on and that the suggestions you’re getting are supporting your skin goals. That’s exactly what we’re aiming for! If there’s anything you’d like us to fine-tune or improve, we are a message away at [email protected] 💜 Margarita and the Lóvi Team

Response from Lovi· Jan 28, 2026

Dear Jack, Thanks so much for sharing! We're glad you found our app convenient, and we hope it'll bring a lot of value to you as well ☺️ If you ever need assistance or have questions, we're right here at [email protected] 💜️ Alexey and the Lovi Team

Response from Lovi· Jan 25, 2026

Hey! Thank you so much for your feedback! ❤️❤️❤️ We're super-happy the app works well for you so far! Please let us know at [email protected] how the program will perform for you :) Alexey and the Lovi team

Response from Lovi· Jan 21, 2026

Thank you so much for sharing this! We're very happy to know the app works well for you ☺️ We'll do our best to make it even better! Thank you again! Alexey and the Lovi team

Response from Lovi· Jan 7, 2026

Hey! Thank you for providing this feedback! We'll try to reach out and see what's not working properly in your case. I'd really appreciate it if you could share that with our support team, so that we can figure out and prepare a fix for you! Thank you, Alexey & The Lovi Team