Great
292 reviews
lookah.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 241 reviews with 5 stars · Clear filters
Erin E.
Posted
I have a seahorse X and needed a part that is not available for sale and should be but after some time and a couple emails they were able to fix my problem. Thank you to costumer service and lookah.
Robin Lorraine Busick V.
Posted
Very Great customer service. They replaced my item no questions asked thank you again.
A G.
Posted
I bought 2 Snails. They didn't work properly so I emailed Lookah. CUSTOMER SERVICE was prompt to respond. They made getting replacements easy and fast. I expected that I would have to mail the old Snails back. I just video taped what the problem was and I got an email this morning that my replacement Snails are on their way! Makes me love my Snails and Lookah even more!!
Afton G.
Posted
I absolutely love this company. Their customer service is top tier! I have multiple devices and if i have had an issue they have resolved it quickly. I own a seahorse pro, a seahorse pro plus, the octopus, and now a mini dragon egg. If you are searching for a Puffco but that price tag is extremely too high...? Get the unicorn. I don't have one but have tried both devices and the unicorn is just as comparable but so much more affordable. Plus the coil bucket options are awesome, they really can elevate the experience. I suggest this option ANY time i hear someone talk about a Puffco. Lookah is just the way to go when it comes to dabbing instruments.
kat
Posted
Lookah support was able to help me fix my problem and replace my device. They responded within a day and made the process effortless.
Jpj
Posted
Great experience and very helpful!
Nannette M.
Posted
I highly recommend because of their customer service and care. I received my Lookah Ice Cream Vaporizer and notice that the battery was only lasting about 15 minutes. I reached out via email to customer service thinking I might be wasting my time. Because once companies on the web get your money, they are gone. They never respond to issues. (My experience) Well, not the folks at Lookah!!! They reached out to me almost immediately! They didn’t give me the run around. We correspond a couple of times via email without delay. I provided the couple of bits of information that they needed and then BAM! My new Lookah was on the way. It arrived quickly and works just fine. I am a Lookah loyal customer now and am already recommending them to friends. Thank you Lookah for your outstanding service. I’ll be back!
Elliott
Posted
Unique and innovative design. While my product was discontinued, they helped me get a replacement under warranty. Thanks!
