Lola.comReviews of lola.com

Activities & Tours
One Financial Center, 20th Floor, Boston, Massachusetts

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4.3

Great

214 reviews

Lola.com4.3Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Lola.com

Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.

Lola.com (lola.com) has 214 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.

Website: lola.com
Category: Activities & Tours
Location: Boston, Massachusetts
Listed on Rated Honest: 2026

Lola.com reviews

Showing 149 reviews with 5 stars · Clear filters

Brock M.
Posted Jan 10, 2020
You guys really saved me
You guys really saved me. Thanks again!
Nat H.
Posted Jan 10, 2020
Easy to use
Easy to use, keeps travel organized. Would recommend.
Sharon R.
Posted Jan 10, 2020
Great service- thank you
Great service- thank you
Kirstie
Posted Jan 10, 2020
Easy to use
Easy to use, good selection of travel options with a lot of details, great way to book corporate travel!
Jess H.
Posted Jan 10, 2020
Easy and straight forward
Easy and straight forward. When I had to cancel, The representative Jessie was very helpful and pleasant to deal with. Great experience all around!
Response from Lola.com· Jan 10, 2020
Hi Jess, Thank you for the review! We passed this along to Jessie :) we're lucky to have her! -The Lola.com team
Asher G.
Posted Jan 10, 2020
Great company to work with
Great company to work with. Easy to use website and fantastic customer service.
Katie T.
Posted Jan 10, 2020
Very quick with answers
Very quick with answers. I’m a little unclear as to whether I should chat or email my concerns. Also, it would be helpful if the support team would send a link to an answer “when available” so I can pass that along with the answer to my employees. Very nice support team and willing to listen!
Response from Lola.com· Jan 10, 2020
Hi Katie, Thank you for reviewing Lola! We're happy to help via chat, call or email. For anything urgent, we recommend chatting in for a very fast response! -The Lola.com team
Elise F.
Posted Jan 10, 2020
Honest and reliable
Honest and reliable. I can always count on the representatives at Lola.

Lola.comReviews of lola.com

Rating breakdown

What customers rate

About Lola.com

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Lola.comReviews of lola.com

Rating breakdown

What customers rate

Lola.com reviews

You guys really saved me

Easy to use

Great service- thank you

Easy to use

Easy and straight forward

Great company to work with

Very quick with answers

Honest and reliable

About Lola.com

More in Activities & Tours, Massachusetts

Passports Travel

Andean Discovery

ItaliaPass

First Abroad

Lola.com reviews

You guys really saved me

Easy to use

Great service- thank you

Easy to use

Easy and straight forward

Great company to work with

Very quick with answers

Honest and reliable