Great
214 reviews
Lola.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 149 reviews with 5 stars · Clear filters
Nia V.
Posted
The experience I have with Lola’s reps have always been pleasant . I get all my questions -concerns answered and resolved at a timely manner. Thumbs up all the way. Keep up the good work!
Response from Lola.com· Jan 10, 2020
Thanks, Nia! We really appreciate it :) -The Lola.com team
James
Posted
Great service. It completely changed how our business plans travel and saved money!
Mayur R.
Posted
App is easy to use, staff is eager to help
Kaci L.
Posted
So simple and easy to book! Their chat service is amazing and everyone is always so helpful!
James L.
Posted
The experience I've had, working with Lola, has been exceptional. There have been two times where I've had questions about a tricky booking, and the online chat/support has been awesome. Thanks so much for the great work! Keep it up.
Response from Lola.com· Jan 10, 2020
Hi James, we're so happy to hear the team was able to help with tricky bookings! Always happy to help! -The Lola.com team
Augustine
Posted
I have enjoyed using lola.
May M.
Posted
Excellent customer service! Always available by phone and respond to chats within minutes. They saved my butt when I didn't have my log in details and needed to secure a flight for my boss.
Response from Lola.com· Jan 10, 2020
Hi May, Always happy to help with anything! Thanks for the review :) -The Lola.com team
DDA
Posted
Three of your customer service agents helped me today and each of them were wonderful. I have enjoyed my whole experience with Lola so much. Thank you to Egan, Michael and Jessie
Response from Lola.com· Jan 10, 2020
Hi DDA, We will be sure to pass this along to Egan, Michael and Jessie! We're lucky to have them! -The Lola.com team
