Great
214 reviews
Lola.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 149 reviews with 5 stars · Clear filters
Janna E.
Posted
Booking travel, especially for others, can be such a headache, especially after you send them confirmation and they want changes. Lola takes the pain away and ensures that the traveler is able to make necessary changes and keep your customers happy.
Marissa B.
Posted
Lola is such an easy website to use regarding travel/accommodations. Our organization uses it and it has made everything so easy for the employees to use when setting up company travel.
Angela S.
Posted
Lola is super easy to use and book our business travel. We use a corporate card on file, make our choices and we're set. The app is user friendly, too. My biggest experience was by far when I was stuck in an airport in Nashville and couldn't get home. I called Lola and they rebooked me (happened 3 more times) and then finally we called it a night and the lovely rep got me a hotel room for the night in town and rebooked my flight. She also called the hotel to make sure they knew I was having a rough time and my luggage was gone (long story- airlines, amirite?) and the front desk receptionist had a small care package for me. I've never felt so cared for in a stressful time like that.
GV
Posted
When I needed to rearrange my travel plans, the Lola team sprung into action and helped me rebook my flights, saving me time and money. Their team was a pleasure to work with and I am so grateful they were able to help! Thank you Lola!
Courtney
Posted
I am really impressed with Lola’s ease of use and customer service! It is a breeze to get ahold of someone through their chat service and everyone I’ve talked has been a pleasure. Lola’s modern platform is easy to navigate and even easier to use. Highly recommend for all your travel booking needs!
Luka B.
Posted
Booking travel can be painful, especially for a whole team. Lola steps in and makes the process a breeze. Lola is the first thing I'll recommend to anyone needing a travel-booking solution for their company/team.
Brandon H.
Posted
Awesome easy to use experience. Made it simple and painless to book flights and their support team is awesome in the rare case you need to contact them. Absolutely using them again in the future!
Derek C.
Posted
It has saved me time and headaches. I typically pick a flight I want to take and ask Lola support to book the flight and send the itinerary to my email. If I have flight changes I ask Lola support to take care of them for me. It is very convenient when you are on the run and can't sit down at your computer to simply pull up your phone and message their support team.
