LMC TruckReviews of lmctruck.com

LMC Truck is a Trash company. TRASH. Doesn’t stand behind their products AT ALL. Ordered a carpet for the back of our truck. Came. CHEAP, THIN, color doesn’t match at all! Have to pay return shipping and don’t get the original shipping back. So out over $100 for nothing. This is apparently how their return policy is for every product. We have never had to return or exchange anything before so never ran into this problem. Won’t be ordering again.

I can’t leave no stars so waiting a month for my cab mount bracket and all I get is sorry horrible service the last time I deal with lmc I wish they had a review page so customers can see before they buy

They missed off the most expensive item of my order.. a bench seat replacement cover, $224! it was an international shipment so i had to pay about $200 in taxes & shipping costs! Previous to this balls-up, they sold me (again international shipment) a faulty voltage regulator! *AVOID LIKE THE PLAQUE*

Went to LMC truck today waited for 15 minutes for help although there were to employees working, both with another customer. I was told by the customer service department that the part I was looking for was in stock and could go into the store to pick up. When I get the after the wait the work who was helping me Ryan was really no help at all. I physically should him the part I was looking for and and told him the make and model of my truck he said that truck does not have a replacement part for a door handle only for doors without power windows. I told him my truck does have power windows and he said are you sure. Yea I use the power windows every day to open my door. He then asked if I was sure the part I needed was really broken I agin should him the part. I asked if he could go look at the truck door to see if I was missing something and he again said we don’t have that part for a door with power windows. Very poor customer service I drove an hour to get this part I was told was in stock. It was a waste of time and I would really think twice about trying to get parts from the LMC location in lenexa, Kansas.

These people, whom we had ordered from before, sent us a returned item with missing parts and when I called to ask for instructions on install, they would not give me the information because I was not on the account. What??? It's truck parts, not a freaking bank account. I explained that my husband is working 6 days and 10 hour days. We have no reason to try to scam this company, my husband wanted some fog lights, and some wiring information, that's all. We didn't care if we got a return, but this return was incomplete, missing parts.

They suck. They think they are the IRS. Will not allow you a tax exemption even if you sent it to them.

Order still not here . Been 2 weeks and not here . Guess I'll be using Brothers truck next time .

Edit: Their response to this review was a fabrication, USPS won't give an updated delivery time until a package is received, and I received the package on Jan 6th and tracking shows the package made it to the postal facility on Jan 2nd. I'm blown away by the absolute contempt for their customers this behavior displays. 12/17/24: I checked the tracking for a package that has was supposedly shipped on 12-10 and the shipper shows it was never received so I call and ask to have replacements shipped (or the originals) and was told "no, wait until Friday to verify the package hasn't come" and "that they would never approve sending replacements" unless I wait. After spending thousands is it worth losing a customer for 12 bucks? My company would never treat their customers this way.