ListenClearReviews of listenclear.com

We are now in Vietnam on a church mission. my wife's aids are getting worse by the week. Her hearing has gotten so bad it is like before she started using the Listen Clear. We are seriously considering sending them back and stopping our payments. They are not as advertised!!!!!! She would be willing to try a new set of aids to see if they work better. I will contact you via SKYPE to discuss this. Lawrence (Larry) and Sally Jenkins +84 0902 702 518

Doesn't work well. Nothing but noise. Batteries don't last. No support, I talked to one person bad connection sounded like children screaming in the background. I asked for a call back to get a better connection. Seems like a scam. I am contacting the consumer safety council.

I acted in good faith by ordering the hearing aid, however; as soon as I Voice my concern, you failed to address it.

45 day trial starts when listen clear shows product arrived not when customer calls in to get start-up instructions. small, hard to handle. multiple tech support instructions difficult. tracking of calls done by incoming phone number and not cross refrenced to customer name and cannot be researched when there are two contact numbers (cell). returns are difficult and refunds almost impossible. we had a bad set of aids, and bad batteries. would not recommend these products.

I want to return it have called numerous times. It was a 45 day free trial, they neglected to say that you just plain can't return it. Billing doesn't call me, going to contest it on my VISA. Not good. Checked all paperwork, there isn't one spot that says anything about having to keep this. I didn't use it, they said there is a restocking fee, I say okay, then nobody calls. I am going to report them to the BBB and VISA, I also have no idea why you sent this email to somebody named Robert. Obviously this information is incorrect as well.

Still waiting for phone call from supervisor.

Product is somewhat helpful BUT do not last. I have had problems with left one after first two weeks. On phone calls I requested more info and how to return, no results. Ear buds have come off several times inside my ear canal, not easy to remove. After several requests I have received no contract only unprofessional invoices. I have had my bank stop all payments to them. I would advise everyone to avoid this company!!

I purchased a unit from Listenclear back in May of this year (2016) by force as I will get into in a little bit. I want to start at the beginning so you can get an idea of what the entire experience was like from my perspective. The telemarketing individual that answered my call was not listening to anything I had to say about my hearing problem but was more focused on selling this product. This was very evident in his programmed responses to my concerns. I told him that I had difficulty hearing in the frequency of where people speak at as well as crowded rooms or areas with a lot of background noise. I further said that the problem was in my right ear and not with both ears. What was his response? "Sounds to me like you have a problem hearing in the higher registers of sound and that you need something to help you with that." This is not an exact quote but close to what I remember. He then after some discussion started to write up the order. He told me that we were being recorded and how this was all legally binding. He then proceeded to quote prices that were twice as much as what it should have been. Had I not stopped him, he would have sent me a set of hearing aids for both ears and charged me accordingly. I made him start all over again with the proper quotes and the correct number of hearing aids. I should have just stop the whole transaction right there, but I was hoping that the device would work for me. I should mention that part of the legal jargon that was "explained" to me was how the Free Trial worked, return dates and so forth. In a couple of weeks I received my hearing aid. I was excited to try it. I put the battery in and turned it on. To my disappointment, it amplified all the high frequencies so that things like scratching and other annoying sounds were what I was experiencing. I left it in and tried some of the different modes that it had in the device. I watched TV, I listened to music. Again, the high frequencies came through making it irritating rather than better. I finally took it out of my ear because it was not only not helping my hearing, but I thought it was uncomfortable. So I knew there was only one thing to do, return it. I guess this is where it gets interesting from a (dis)service perspective. I called up to see how to return it and was told that I had to wait until a certain date and that the final date was the 4th of July. I put a date in my calendar about a week before the final date to contact Listenclear again so I could arrange for return. Well, unfortunately for me I got busy and missed my calendar date. I remembered on the 4th, oh yeah, I better get hold of them first thing tomorrow since I thought they would be closed for the holiday. So I called them first thing in the morning to make arrangements to return it. SORRY YOU'RE PAST THE FINAL DATE FOR RETURN. No matter what I said, screaming and yelling they refused to take it back. I told them that I'll return it anyway and place a stop on the credit card. Well they basically told me that they would exercise their legal rights because they have it all recorded what was in the conversation. So I guess it's all my fault because I'm the customer who didn't listen or take heed to exact dates and if you can take advantage of your legal rights as a company to make a sale, than do whatever it takes because I am just a customer. I actually have friends that have hearing difficulty but this customer will not recommend or refer others to Listenclear until they learn how to handle people as customers instead of sales opportunities.