Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Karen
Posted
Sherry was very helpful and answered all my questions. She was courteous and knowledgeable.
Response from LifeStation· May 6, 2025
Thank you for your wonderful feedback! We're so glad to hear that Sherry was helpful, courteous, and knowledgeable—she’ll be happy to know she made a great impression.
Kelly
Posted
The representative was wonderful. Such a good customer experience. I just wish you had an app.
Response from LifeStation· May 6, 2025
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our representative. We appreciate your feedback about the app—it's definitely something we’ll keep in mind as we look for ways to improve.
Syndi
Posted
Maria was extremely informative and made sure to answer any of my questions and concerns. Explained all options thoroughly to help make my decision to chose this company. Looking forward to receiving our unit and testing it out!
Response from LifeStation· May 3, 2025
Thank you for the great feedback! We're thrilled to hear that Maria was informative and thorough in addressing your questions and helping with your decision. We’re excited for you to receive your unit and hope it exceeds your expectations!
Mary H.
Posted
All my questions were answered completely. A lot of information was given to me and I like the reduced price.
Response from LifeStation· May 3, 2025
Thank you for your review! We're happy to hear all your questions were answered and that you found the information helpful. Glad you’re enjoying the reduced price, too!
Mel
Posted
Explained options. Was knowledgeable. Only thing that was difficult is they spoke so fast from 'script' sometimes you couldn't keep up. Had to re-ask a couple times to make sure I understood correctly so that I could make the right choice for us. Outcome was satisfactory. Have already recommended to a friend.
Response from LifeStation· May 3, 2025
Thank you for your feedback! We're glad to hear the outcome was satisfactory and that you’ve already recommended us to a friend—it means a lot. We also appreciate you pointing out the fast pace of the explanation; we’ll be sure to remind our team to slow down and check for understanding, especially when discussing important options. Your input helps us improve!
Camila D.
Posted
Rep was great!!!
Response from LifeStation· May 3, 2025
Thank you for taking the time to leave a 5-star review. We appreciate your feedback.
customer
Posted
Easy to communivate Agents were not pushy or tried to upsell. Everything clearly explained
Response from LifeStation· May 3, 2025
Thank you for your feedback! We're glad to hear that communication was smooth and that our agents provided clear information without any pressure. We always aim to create a comfortable and transparent experience!
Yvonne L.
Posted
Customer service
Response from LifeStation· May 3, 2025
Thank you for the 5-star review!
