Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Dewanna
Posted
The experience was great and it was explained in a way that I could understand.
Response from LifeStation· Jul 3, 2025
We're so glad to hear that your experience was great and that everything was explained clearly. Helping you feel informed and comfortable is exactly what we aim for. Thank you for the review!
P J.
Posted
very fast and effective great customer service
Response from LifeStation· Jul 3, 2025
Thank you for the 5-star review!
customer
Posted
Informative,knowledgeable about products and my rep Sherry was very nice, courteous and empathetic. Overall pleasant experience during these trying times.
Response from LifeStation· Jul 2, 2025
Thank you for sharing your experience! We're so glad to hear that Sherry was informative, knowledgeable, and showed kindness and empathy throughout your conversation. It's wonderful to know she helped make things a little easier during these trying times. We truly appreciate your feedback!
Cindy J.
Posted
Easy Peasy purchase
Response from LifeStation· Jul 2, 2025
Thank you for the 5-star review!
customer
Posted
Frankie was awesome. I can’t say more about how easy he made the whole process because I have talked to several companies and it is not been as pleasant as Frank was so I appreciate him. Thank you.
Response from LifeStation· Jul 2, 2025
Thank you so much for your kind words! We're thrilled to hear that Frankie made the process so easy and pleasant for you—especially after speaking with other companies. We truly appreciate your feedback and will be sure to pass along your appreciation to Frankie. Thank you for choosing LifeStation!
Richard and Barbara F.
Posted
Your representative was very patient and helpful. Took time to explain everything. It is important for the elderly. Thanks
Response from LifeStation· Jul 1, 2025
Thank you for your kind feedback! We’re so glad to hear that our representative took the time to explain everything clearly. Providing patient and helpful support is especially important to us, and we’re honored to assist you.
Evelyn
Posted
customer service knowledgeable,courteous,attentive & extremely informative, listening well and taking time to explain clearly in detail also with completion of form. so far would recommend this company. have not received equipment or tried out but would be willing to re-submit a review at that time. again, impressed with information received (6-26-25)
Response from LifeStation· Jun 30, 2025
Thank you so much for your thoughtful feedback! We're happy to hear that our customer service team was knowledgeable, courteous, attentive, and took the time to explain everything clearly — including assisting with the form. Your willingness to recommend us, even before receiving the equipment, truly means a lot. We look forward to hearing your follow-up review once you’ve had a chance to try everything out!
customer
Posted
Marie was so sweet and helpful
Response from LifeStation· Jun 30, 2025
Thank you for taking the time to leave a 5-star review!
