Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Debra
Posted
The rep was knowledgeable, caring, and did as much as she could to help me decide which one which unit I wanted to go with
Response from LifeStation· Aug 12, 2025
Thank you for the 5-stars and taking the time to leave feedback. We're glad to hear you enjoyed your experience.
Larry
Posted
Sherry was very professional and informative without being long winded. She explained everything in good detail and in logical order
Response from LifeStation· Aug 12, 2025
Thank you for your feedback! We’re glad to hear Sherry provided clear, detailed information in a professional and concise way. Welcome to the LifeStation family.
david L.
Posted
The easy to reset up our old account.
Response from LifeStation· Aug 12, 2025
We’re happy to hear the process was easy for you! Thank you for sharing your experience and we're happy to have you back!
Lois D.
Posted
Christine was great and explained everything very well!
Response from LifeStation· Aug 12, 2025
Thank you for your feedback! We’re so glad to hear Christine was able to clearly explain everything and make your experience a great one.
Sally C.
Posted
Great service from both Nick and Sherry. They answered questions before I asked them. And they reminded me about what to look for in a good system. Spoke to Nick first but I needed to think about it. Got Sherry 2nd time and she was just as great. I know I will get excellent support. Unfortunately I have yet to receive the lock box even after 2 phone calls to the customer support number.
Response from LifeStation· Aug 12, 2025
Thank you for your thoughtful feedback! We’re delighted to hear that both Nick and Sherry provided such attentive service, anticipating your questions and guiding you through what to look for in a great system. We’re confident you’ll continue to receive the same excellent support whenever you need it.
Linda T.
Posted
The agent made things quick and easy to understand.
Response from LifeStation· Aug 12, 2025
Thank you for the sharing your experience.
ROGER
Posted
answered al questions quickly and competely
Response from LifeStation· Aug 12, 2025
Thank you for the 5-star review!
James
Posted
First Ava and I chatted back and forth about what I was looking for and what your company had to offer. I am an 82 year old male living alone. Ava was very patient with me and all my questions. To finalize everything I spoke to Christina and she was wonderful. Very Patient with Me, just like Ava. I also check with Gemini, Google's AI search engine and it's response and reviews about Lifestation were quite positive. James T Hamilton As of how I have taken delivery of my LifeStation Sidekick Mobile Fall Detection Device. Within minutes, with LifeStation Customer service assistance my device was activated and tested. Now I have the well-being of knowing that I am just a button push away from Emergency Help. Grandpa Jimmy
Response from LifeStation· Aug 12, 2025
Thank you for sharing your kind words! We’re so glad to hear that Ava and Christina both took the time to answer your questions and ensure you felt comfortable with your decision. It’s wonderful to know that our service and reputation met your expectations, and we truly appreciate you trusting LifeStation for your safety and peace of mind.
