Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 2,280 reviews with 5 stars · Clear filters
Nancy H.
Posted
Rep took time to answer my questions thorouhly
Response from LifeStation· Sep 29, 2025
We’re happy to hear that our representative took the time to answer all of your questions thoroughly. Providing clear and helpful support is always our goal.
Bob M.
Posted
patience with me
Response from LifeStation· Sep 29, 2025
Thank you for taking the time to leave a review!
Kevin R.
Posted
The customer service rep was very thorough & professional
Response from LifeStation· Sep 29, 2025
Thank you for taking the time to leave a 5-star review!
John H.
Posted
All questions were answered very specifically. Salesperson was very knowledgeable about the device.
Response from LifeStation· Sep 29, 2025
Thank you for your feedback! We’re glad to hear that all your questions were answered clearly and that our salesperson’s knowledge helped make your experience a positive one. We truly appreciate you taking the time to share this with us.
Nicole F.
Posted
Great customer service!
Response from LifeStation· Sep 29, 2025
Thank you for the 5-star review!
Jane K.
Posted
The system, cost, 30 day guarantee, and refund was clearly explained to me. Also how the system works and the process for calling customer service if needed. He was very friendly and knowledgeable. Thank you
Response from LifeStation· Sep 29, 2025
Thank you for sharing your experience! We’re so pleased to hear that everything was explained clearly and that our agent was both friendly and knowledgeable. It’s our priority to make sure you feel confident and supported with your system, and we truly appreciate your kind words.
Beverly Spencer, C.
Posted
Good experience with helpful information
Response from LifeStation· Sep 29, 2025
Thank you for the 5-star review!
Sheri L. W.
Posted
The Agent was very Knowledgeable, Patience, and Kind!
Response from LifeStation· Sep 29, 2025
We’re delighted to hear that our agent’s knowledge, patience, and kindness made your experience a positive one. We truly appreciate you taking the time to share this with us.
