LifeFone Reviews | Read Customer Reviews of lifefone.com

LifeFoneReviews of lifefone.com

Health Equipment
16 Yellowstone Ave, White Plains, New York

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4.6

Excellent

810 reviews

LifeFone4.6Excellent

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Rated Honest: 2026

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LifeFone reviews

Showing 86 reviews with 4 stars · Clear filters

Gerard
Posted Dec 15, 2018
Good system I'm satisfied with it's…
Good system I'm satisfied with it's performance and monitoring by it's staff.
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Joan
Posted Dec 6, 2018
I find the response time to call is…
I find the response time to call is rather long. If it is an emergency that can make a difference. Rather than 8 times announcing an emergency, a faster answer to report the problem. Just a suggestion for others as well.
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ralph M.
Posted Dec 6, 2018
Have never had to use it
Have never had to use it
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Orvalee
Posted Nov 27, 2018
Works very well
Works very well
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Joan G.
Posted Nov 14, 2018
Regular testing each month is promoted
Regular testing each month is promoted. The signal sounds immediately, but it can take up to a minute for an operator to answer which seems like an eternity. I use the wrist band which is very convenient and looks like a sports device. Outside, I use Great Call on my Jitterbug smart phone. Works well for my peace of mind, although fortunately, I have never had to use either service.
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Anne
Posted Nov 14, 2018
No problems or complaints.
No problems or complaints.
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Phyllis
Posted Aug 22, 2018
Our only little quibble is with the…
Our only little quibble is with the replacement pendant that was sent with a fully charged battery. It doesn't have the magnetic clasp that my mother liked on the prior one. The product seems to work well and the customer service will stick with you and answer your questions and problem solve until you are satisfied. That is very much appreciated.
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Rebecca
Posted Aug 9, 2018
Great peace of mind....
We are happy to say we have never required the service! However, I have called to check on phone numbers, etc and always have delightful customer service. My mother (who wears the alert), did push it in her sleep several nights ago which prompted a call from LifeFone. So we are happy to know the system works just like it's supposed to!
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