Average
159 reviews
LifeEnergyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
LifeEnergy (lifeenergy.com) has 159 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 78 reviews with 5 stars · Clear filters
Larry E.
Posted
Easy sign-up. Nice responses.
Response from LifeEnergy· Apr 18, 2019
Larry - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Rosa J.
Posted
Great service!
Response from LifeEnergy· Apr 18, 2019
Rosa - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
JayDee W.
Posted
So far so good! Hope the switch is smooth & all turns out as understood...
Response from LifeEnergy· Apr 18, 2019
JayDee - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Vance B.
Posted
I can’t say enough positive things about the experience of LifeEnergy’s care for customers. They make the experience as simple and easy as you can get. Thank you LifeEnergy!! Respectfully, Vance
Response from LifeEnergy· Apr 18, 2019
Vance - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
Sterling R.
Posted
I’m new to LifeEnergy but so far it’s been a great experience. Their electric service was easy to sign up for, the fixed rate I locked in at was great and the online account setup was simple. So far I’m completely satisfied with their services.
Response from LifeEnergy· Apr 18, 2019
Sterline - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
dcsnowden
Posted
Everthing is good except for one thing.....I like to pay my bills as soon as I get notified (email) or when I know the bill is posted on your website......I don't want to have to keep on the "todo list" for weeks.....For some bizarre reason...if I want to pay my bill ahead of time....I get penalized and charged....I think she said $6...for wanting to pay my bills earlier than your computer's billing date......Very annoying and so easily fixed....you asked for my 2 cents....there it is UPDATE.... Well...just got a call from a Life Energy rep. and was told that there is no early payment penalty...which makes a lot more sense. Apparently I must have been misunderstood when I asked the agent about being signed up for autopay and whether or not I could pay early without the computer charging me again 10 days later on the billing date.... Anyway...it's all straightened out and thank you Life Energy for responding to feedback.....DCS FIVE STARS
Response from LifeEnergy· Apr 18, 2019
Thank you for the feedback. We are going to request for a member of our customer care team to contact you to ensure that you are given accurate information. We appreciate your candidness.
Ruby P.
Posted
I couldn't be more satisfied with your company I see a big change a big difference when I used to pay close to $400 with CPS and now I'm paying $61 with Life Energy I have recommended Life Energy to everyone that I know and I just want to say thank you y'all have been doing an excellent job
Response from LifeEnergy· Apr 18, 2019
Ruby - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
gary W.
Posted
So far low rates and good service
Response from LifeEnergy· Apr 18, 2019
Gary - Thank you for the great review. Our customer care team is ready to assist you whenever you should need us. We can be reached at [email protected].
