libbyapp.comReviews of libbyapp.com

Libby just revised their App and wiped out all my tags and thousands of titles. You cannot trust this company. I am supposed to get notifications if new titles appear on Libby. This service has never worked. I am supposed to get notifications when a title on Hold is available. This service does not work. I read 671 books last year and kept track of past reading on Libby. ALL GONE. I had Tags with books I wanted to read in history, literature, mystery and dozens of other themes. ALL GONE. My library forced Libby upon me. I hate the app. I will be complaining to all members of the library board.

The Libby app is so glitchy, so unreliable, that it is impossible to use. After reinstalling the app on my Kindle Fire several times over a period of weeks and have it work for only a short period, I have given up. Readers and supporters of public libraries deserve better.

The Libby app is so incredibly frustrating! I was notified that a book I was waiting for was now available. When I tried to borrow the book, I was asked to confirm my credentials by entering my library card info. I tried but received a message that the system was down for maintenance. By the time I was finally able to log in, the book was no longer available. Now I have to wait four weeks for the opportunity to borrow that book again.

I absolutely loathe Libby. It is difficult to use, tags don't sync across devices and wastes what time! What used to be a soothing escape to search for, and read about, books I want to read is now a chore. Awful...would give it -10 starts if I could.

The worst app. It is so difficult to login.

I love to walk listening to an audiobook on my sandisk mp3 player. It makes the time go by much faster. Now I can't download to my mp3 player. Trying to download a book to my amazon fire tablet was so frustrating I just gave up. I think I will try hoopla. It can't be any worse. Please bring back Overdrive.

The app on the iphone is ok. Loses it's little mind every once in a while and I have to clear it from my phone memory and start it up again. My complaint is with the Windows version. It's basically useless. You have to give it a library account to log on EVERY TIME you try to run it. I unistalled it from my laptop.. Again, it's useless if I have to re-authenticate and load a library account every time.

Terrible app, always crashing, can't find books after selecting a book, poor QA on new releases. When you file a tech support complaint, they just say it's your fault and tell you to delete the app and re-install it, which is a sign of poor coding and QA. The user experience is dreadful!!