John
Posted
Lenses were great and as expected
Lenses were great and as expected. Will use your service again!!!
Response from LensFactory· Nov 30, 2017
That is great , can't wait to be of great service to you again. LensFactory Customer Support

Excellent
2,026 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
John
Posted
Lenses were great and as expected. Will use your service again!!!
Response from LensFactory· Nov 30, 2017
That is great , can't wait to be of great service to you again. LensFactory Customer Support
Dale
Posted
I ordered my second pair of lenses and they turned out as good as the first pair. The work was completed in about a day and shipped right out. I'm very pleased.
Elizabeth
Posted
Excellent customer service. Will definitely send my next frames to LensFactory.
Response from LensFactory· Nov 8, 2017
Thank you for taking the time to leave an Awesome review for our Customer Support Team at LensFactory : )
Robert
Posted
The lenses were for two pairs of older glasses with a current prescription. My wife is very pleased. Thanks LensCrafters!
Response from LensFactory· Nov 7, 2017
Thank you ; ) LensFactory Customer Support
SDonna H.
Posted
I really appreciate the communication about my orders from LensFactory staff. I have placed 2 orders; the process has been impeccable and the product is great! Would use again. thanks!
Response from LensFactory· Nov 1, 2017
Communication is the key, Thank you for the Awesome Review : ) ...customer support
Lawrence
Posted
Ordered three pairs. One was not right and the refunded the full cost. Have used them many times on all kinds of lenses. Never a problem.
Response from LensFactory· Nov 1, 2017
Thank You for the Great Review ...customer support
Patsy
Posted
I just received my second pair of glasses that I sent to have progressive lenses put in. This pair is perfect just like the last pair I had done a few months ago.
Response from LensFactory· Oct 23, 2017
Awesome to hear that your Glasses turned out Great once again. Thank you for the Fantastic Review, Lensfactory Customer Support
Matthew
Posted
I purchased the thin glass lenses and am impressed with the clarity and how clean the lenses stay. Turn around time was also quick.
Response from LensFactory· Oct 19, 2017
Our customer really love our Thin Glass Lenses, Thank you for trying them and Thanks for the Great Review. Customer Support, LensFactory