V. S.
Posted
I am very satisfied
I am very satisfied. I highly recommend them. My bifocals are perfect, I love that they are glass. I will use their mail service again, it was easy.

Excellent
2,026 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
V. S.
Posted
I am very satisfied. I highly recommend them. My bifocals are perfect, I love that they are glass. I will use their mail service again, it was easy.
Melissa K.
Posted
Just received my second set of lenses from LensFactory. The first set they did for me back in 2016. I purchased my frames locally and sent them to LensFactory using the free shipping service they offer. Easy peasy. I used LensFactory again because (a) they did a great job on my progressive lenses last time and (b) the price was almost $350 less than LensCrafters, where I got my eye exam (LensCrafters wanted $645 for lenses only—not including frames or exam—compared with $299 at LensFactory). One of my eyes has a very high prescription (-10), but LensFactory set the lens so that the thick edge is less obvious. The turnaround time was a little long (about 10 days). That would be my only criticism.
Michael
Posted
Seamless transaction from start to finish . Received glasses earlier than expected. Will definitely be using their services in the future.
Matt
Posted
I was very happy with the price and the good communication.
Graham
Posted
A great alternative to going to a brick and mortar shop at a good price point.
YR
Posted
Great customer service.
Amy
Posted
If you are nervous about sending in your frames, don’t be! I sent my old Versace frames to get new polarized lens and they came back better than the original lens! Can’t thank Lensfactory enough!
Ellen
Posted
quick return, good lenses, just like I ordered. Thanks!! All the "eye shops" I went to would not replace just the lenses in my frames for less than $500 and LensFactory did them for $200!!!