LensFactoryReviews of lensfactory.com

Vision & Hearing
3807 Bishop Lane, Louisville, Kentucky

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4.6

Excellent

2,026 reviews

LensFactory4.6Excellent

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About LensFactory

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.

LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.

Also known as: lensfactory.com
Website: lensfactory.com
Category: Vision & Hearing
Location: Louisville, Kentucky
Listed on Rated Honest: 2026

LensFactory reviews

Showing 1,645 reviews with 5 stars · Clear filters

TODD
Posted Jan 21, 2021
Great quality
Great quality, great prices
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Todd!
Timothy M.
Posted Jan 19, 2021
Fast
Fast, accurate, cheap. Pick any three.
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Timothy!
Dominic G.
Posted Jan 16, 2021
LensFactory met all of my expectations
LensFactory met all of my expectations. I sent my old glasses in and they inserted new lenses and even replaced a small screw that was loose. I am completely satisfied and will use LensFactory again.
Response from LensFactory· Mar 8, 2021
Dominic, Thank you for the great review!
Kenneth K.
Posted Jan 14, 2021
Delivery was fast and easy
Delivery was fast and easy, At the eye doctor today I was told the lenses matched exactly with what he put on the eye exam for the new lenses. The frame cleaning could have been better but no biggy.
Response from LensFactory· Mar 8, 2021
Kenneth, thank you for the great review!
Allan K.
Posted Jan 14, 2021
Quality and Service. ..Excellent
Quality and service was excellent. Andrea Simmons is a 5 Star service rep.
Response from LensFactory· Mar 8, 2021
Allan, Thank you for the great review!
Carrell E.
Posted Jan 13, 2021
Fast service
Fast service, excellent lenses, good price. No issues.
Response from LensFactory· Mar 8, 2021
Carrell, Thank you for the great review!
michael L.
Posted Jan 13, 2021
I had a problem of my own doing
I had a problem of my own doing. Lens Factory did not hesitate to resolve the situation.
Response from LensFactory· Mar 8, 2021
Michael, Thank you for the great review!
Carla
Posted Jan 9, 2021
The very best in optometry services…
The very best in optometry services online.
Response from LensFactory· Mar 8, 2021
Thank you for the great review!

LensFactoryReviews of lensfactory.com

Rating breakdown

What customers rate

About LensFactory

More in Vision & Hearing

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LensFactoryReviews of lensfactory.com

Rating breakdown

What customers rate

LensFactory reviews

Great quality

Fast

LensFactory met all of my expectations

Delivery was fast and easy

Quality and Service. ..Excellent

Fast service

I had a problem of my own doing

The very best in optometry services…

About LensFactory

More in Vision & Hearing

Denon Eyewear

ZipHearing

EveryDay Contacts

Zepp Clarity

LensFactory reviews

Great quality

Fast

LensFactory met all of my expectations

Delivery was fast and easy

Quality and Service. ..Excellent

Fast service

I had a problem of my own doing

The very best in optometry services…