Excellent
2,026 reviews
LensFactoryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Edward G.
Posted
Best lenses I’ve ever had. It took about two weeks shipping and all. I highly recommend lensfactory And thin and dark glass lenses.
Response from LensFactory· Mar 8, 2021
Edward, thank you for the great review!
David B.
Posted
Love them. 5 star all the way.
Response from LensFactory· Mar 8, 2021
Woo! Thanks David!
John W.
Posted
Great lens, very good price
Response from LensFactory· Mar 8, 2021
Thank you for the 5 star review!
Marla
Posted
Communication was excellent, timing of the work was prompt, and the quality of the work appears excellent. This is such an important service for those of us who don't consider our favorite frames to be disposable!
Response from LensFactory· Mar 8, 2021
Thank you for the great review Marla!
marsha
Posted
Excellent excellent excellent in every way. Progressive lenses and chromatic darkening perfect. No adjustment at all. Highly recommend for your favorite frames.
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Marsha!
Danelle D.
Posted
Great! Lenses are Great!
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Danelle!
Ralph
Posted
Great service, prompt service considering the covid situation and one of the last places to get 'glass' lenses. Did I mention a good price too.
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Ralph!
LW
Posted
Service has been top of the line. I have now ordered multiple new lens sets and recommend this company. The prescription was consistent and correct, the customer service helpful and responsive, and the process quite easy and understandable. A win/win purchase.
Response from LensFactory· Mar 8, 2021
Thank you for the great review!
