Excellent
2,026 reviews
LensFactoryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Rick S.
Posted
Service so far has been great. Questions answered promptly. I have 4 pairs of glasses to be done & I look forward to working with you!
Response from LensFactory· Jul 20, 2021
Thanks for the great review, Rick!
John T.
Posted
Very satisfied.Good product,service and price.I will be a repeat customer.
Response from LensFactory· Jul 20, 2021
Thanks for the great review, John!
Bob C.
Posted
Great value! Excellent quality as well.
Response from LensFactory· Jul 20, 2021
Thanks for the great review, Bob!
Glenn S.
Posted
Outstanding customer service all the way through The entire process. Would highly recommend to friends and family.
Response from LensFactory· Sep 30, 2021
Woot! Thanks for the great review, Glenn! We really appreciate it! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Vincent D.
Posted
Wanted to get some new progressives after my latest eye doctor visit. Decided to reuse my frames and get real glass. Great service. Glasses look and feel great.
Response from LensFactory· Jun 4, 2021
Thank you very much Vincent! We love when we are able to meet your expectations!
Joanne S.
Posted
I can’t wait to find another frame so I can order the lenses for my 2nd pair of glasses threw LensFactory. I Know with full Confidence I will be thoroughly satisfied with the new Lenses & I love my 2nd pair of glasses as much as I did the first pair. I Highly recommend LensFactory to all online buyers. The Entire ordering process is a breeze and delivery is on time. Thx LensFactory 👍
Response from LensFactory· Jun 4, 2021
Thank you so much Joanne!
Paulette
Posted
My defective lenses were replaced in a little over a week. Prescription was perfect.
Response from LensFactory· Jun 4, 2021
Great to hear! Thank you!
Jim M.
Posted
Great service and the lens's are perfect! Another frame with old prescription coming your way soon.
Response from LensFactory· Jun 4, 2021
Thank you so much Jim!
