Excellent
2,026 reviews
LensFactoryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
David
Posted
Customer service is very friendly and helpful. I received my glasses quickly. The lens quality was very good. I just ordered a 2nd pair of glasses today. Would recommend Lens Factory to anyone! Thanks
JENNIFER
Posted
Love it. Perfect
Tree H.
Posted
OMG! I just received my glasses and they are perfect. love them so much. I don’t know how you guys fit new lenses in 50 year old acetate glasses, but you guys are magical. So glad I chose Lens Factory. Thank you!
DAVID S.
Posted
Very honest and nice.
Maureen C.
Posted
I am 80 years old, so when I needed eyeglasses many years ago, they were glass, not plastic.but when I got my last pair a year ago I was not satisfied. They were progressive vision. I felt bifocals would serve me better, and I really wanted glass. It was not easy to find glass l lenses, so when I found Lens Factory I was thrilled. I chose the light and dark glass. It was a wait to get my eyeglasses, but it was worth it. My vision is clear when playing games on my phone, and I am so much more comfortable with the bifocals. My contact with LF was great. If I need a new prescription in time, I will definitely turn to LF and new glass eyeglasses. I am totally satisfied.
Katie D.
Posted
Seem to pay attention to detail. Lenses are as expected. Reasonable price.
Joseph C.
Posted
I had purchased a pair of glasses from a discount, overseas online eyeglass company. (NOT the domestic company which starts with the letter "Z" as they are a great provider and have excellent opticians). The mid-range portion on the lenses was unusable and caused tremendous eye strain and headaches. I very much liked the frames, so I contacted Lens Factory for advice. I was sent a pre-paid shipping box. Lens Factory made new lenses as per my prescription and placed them into the frames. My vision now is absolutely perfect. I ordered the premium progressive lenses with anti-reflective coating. The price was very reasonable at $168.00. If anyone has frames that you don't want to part with, and have a new eye prescription, definitely look into Lens Factory. You won't be disappointed. Everyone at Lens Factory is exceptionally helpful and their customer service is superb.
Ramon W.
Posted
I was so pleased with my first experience with Lens Factory that I order another set of backup glasses. Not only was the turn around fast, but the lenses (trifocals) were accurately placed for my vision. I would not hesitate to recommend Lens Factory to anyone wanting quality lenses without the high prices.
