Excellent
11,626 reviews
LensDirect.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Jennifer E.
Posted
My order was delayed because the lot number was left off my address. I notified Lens Direct of the problem and they reprocessed my order with expedited shipping. I’m very satisfied with their customer service. The lenses were perfect. I highly recommend them!
Lina A.
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it was a great shopping experience. very fast and easy!
Luisa G.
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Thank you for that lovely letter you included with my order, I even share the letter on Facebook. Excellent service!
Patti H.
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I accidentally ordered wrong lenses and the representative was very helpful! I returned wrong ones and he shipped out the correct ones!
Valerie F.
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I want everyone to know how impressed I am with Lens Direct ! I usually get my contacts through my eye doctor , due to the stay at home circumstances I decided to order I online and have them delivered I ordered the right brand wrong Rx I use bifocals ... The first order came right away and I realized immediately they were the wrong pci tact’s . I called lens direct customer service was amazing They got me the right prescription and I had them with in week !! I’m very happy and have signed up for auto refill... They are efficient fast and inexpensive ... I would recommend them to anyone wearing contacts Thanks
Thomas E.
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Great, I skipped an order from you all once due to finding a sale elsewhere, but you generally have the best prices and great customer service.
Master B.
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This is the best and most affordable place to buy your pet's contacts. Little Ramsey has never seen clearer. He doesn't run into walls anymore. He can chase down those bugs. And play all day in the yard. Good little Ramsay. Thanks for making my pet cat see clearer with the best contact lenses. Thanks Lens Direct.
Ashley O.
Posted
Quick shipment, fabulous price and worth the subscription!
