Excellent
11,626 reviews
LensDirect.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Sammi
Posted
Always buying from here. My contacts are the exact same for like 40 bucks less than other sites. That $40 helps pay for us to be able to eat! I never asked to no be able to see, that little bit of saving on essential products for my daily life is so helpful. Thank you💜
BRADLEY
Posted
Cost effective, frugal, lowest price.
Phyllis D.
Posted
Great service. Fast delivery. Excellent product. Outstanding price
Nola
Posted
It was my first time using the lens direct. It was very easy to use the website and order. I will definitely recommend it to others.
Stan R.
Posted
Tried this company to get new blue blocking lenses since I’m in front of a computer all day and the product came fast, service was A+ and can’t wait to reorder!
Michelle M.
Posted
After sending my first review I quickly received a call from Ryan the CEO who apologized for my issue. This was quickly resolved and I received my contacts within a few day’s. I understand things happened and I’ve only heard great things about Lens Direct. After the call from Ryan I realized they also care about their customers. Thank you Ryan you have a new customer!
CM
Posted
Reordered my contacts. Process was quick and painless. I was able to get the contacts at the same price as in the past, which is cheaper than other sites. Thank You, LenDirect.
Adam A.
Posted
I sent my favorite pair of frames into LensDirect.com to have new lenses put in them. Turn around time was very fast. Communication with their customer service was easy. I just got them yesterday and they are amazing! Thank you!!!
