Excellent
11,626 reviews
LensDirect.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Tim F.
Posted
Though the price is high it is for all contacts. So I can't fault them on that. It was quick and easy. Just enter your information and prescription and pay. And your contacts show up in just a few days.
Robert L.
Posted
Great experience and fast shipping.
Brooke S.
Posted
Great prices, fast shipping, easy website to navigate!
Lea
Posted
Mario was super helpful and friendly. He helped me resolve my order issue quickly. Thanks!
Sf
Posted
Kadisha helped me today with my order of 4 sets of lenses. She was excellent and very patient and professional. Thank you Kadisha!
cusJimtomer
Posted
Francine went the extra mile to facilitate getting a new customer order for multiple glass replacement order.
David S.
Posted
I actually talked to a person (Kadisha) she was polite, professional and answered all my questions.
Raymond S.
Posted
Ordering was easy and prices are reasonable.
