Leaf Home Stair Lift Reviews | Read Customer Reviews of leafhomesafetysolutions.com

Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

Bathroom & Kitchen
1595 Georgetown Road, Hudson, Ohio

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4.0

Great

1,550 reviews

Leaf Home Stair Lift4.0Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Leaf Home Stair Lift

Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.

Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.

Also known as: leafhomesafetysolutions.com
Website: leafhomesafetysolutions.com
Category: Bathroom & Kitchen
Location: Hudson, Ohio
Listed on Rated Honest: 2026

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Leaf Home Stair Lift reviews

Showing 180 reviews with 1 star · Clear filters

customer
Posted Dec 16, 2024
It took about four calls for service to…
It took about four calls for service to respond. It was about two to four weeks between each of my calls for service. Your service system is broken! Technician came out, only after he got my request. He did a SUPER fine job!!! Technician gets FIVE STARS.
Response from Leaf Home Stair Lift· Dec 16, 2024
Thank you for providing your feedback; it helps us understand areas that may need improvement. We value your business and will use this feedback to ensure a better experience for our customers in the future.
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Sharon S.
Posted Dec 6, 2024
Rude rep
As soon as we told the rep we were not making a decision that day he pretty much packed up and left. No written estimate… their loss.
Response from Leaf Home Stair Lift· Dec 9, 2024
Thank you for letting us know about this, Sharon. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
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customer
Posted Nov 30, 2024
2 day project took 10 days
2 day project took 10 days. Installed wrong items. Fraudulent documents created by company and did not give terms agreed upon. Avoid this company at all cost!!
Response from Leaf Home Stair Lift· Dec 2, 2024
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected]
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customer
Posted Nov 30, 2024
Installation of this product was subpar…
Installation of this product was subpar to say the least. The salesman was wonderful. The actual product is great. But the installation is done as a do it yourself. They did not hide the electrical. They just have the cords across the step and hang down a wall. I would not recommend using this company due to their installation.
Response from Leaf Home Stair Lift· Dec 2, 2024
Thanks for taking the time to leave us a review. Your satisfaction is especially important to us. Please contact us at [email protected] or 866-320-5477 to share any additional details we can take into consideration.
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Fred S.
Posted Nov 20, 2024
I have the technician out here to…
I have the technician out here to replace the batteries two times. The machine has quit on us, while we are in the middle of the staircase. I have had to turn it off and turn it back on about 50 times to get my wife up to the top. I am very disappointed in the operation of this machine. It appears that something is shorting out the batteries. We may get two uses from this machine before it shuts down. Will you please provide us with a new machine
Response from Leaf Home Stair Lift· Nov 21, 2024
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at [email protected].
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James B.
Posted Nov 19, 2024
Will not honor warranty!
See my Google review. My grab bar STILL isn't fixed. Your representative said he would charge me $200 to fix a problem that is covered under warranty. Shady business practices!
Response from Leaf Home Stair Lift· Nov 19, 2024
Thank you for providing your feedback; it helps us understand areas that may need improvement. We value your business and will use this feedback to ensure a better experience for our customers in the future.
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customer
Posted Nov 5, 2024
Only stated using lift on September 20…
Only stated using lift on September 20 and has been down twice first time 4 or 5 days this time it has been down since a week ago Saturday. We got this because my 19 year old grandson became a double amputee. Not happy at all would like it taken out. Would not recommend.
Response from Leaf Home Stair Lift· Nov 6, 2024
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at [email protected].
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Gary M.
Posted Oct 3, 2024
Installer disconnected a three way…
Installer disconnected a three way light switch upstairs. We’ve put in work orders to have it reconnected but no one will call us back. Also salesman quoted a chair lift but company did not install the lift quoted.
Response from Leaf Home Stair Lift· Oct 3, 2024
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you prefer, you can email us at [email protected].
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