Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic reviews

Showing 269 reviews with 1 star · Clear filters

Rhonda S.
Posted Jan 1, 2026
RUN from this site.
RUN. Do not order from this site. I got my Mother an outfit that did not look anything like the picture and very cheap fabric. I’m trying to get a return but haven’t found any information yet.
Response from Lavechic· Jan 4, 2026
We are truly sorry for your unpleasant shopping experience 😔. We take your feedback very seriously. Please send your order number to our customer service email address [email protected], and we will immediately arrange for someone to follow up and provide you with a satisfactory solution. We will also strictly control the quality of our products going forward. Thank you for your feedback and understanding.
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ADB
Posted Dec 30, 2025
DO NOT order from this site
DO NOT order from this site! The quality is poor and falling apart. Also, they charge you for returns to China or only refund 30%! You can find the exact same things on Temu for a fraction of the cost.
Response from Lavechic· Dec 31, 2025
Dear customer, we are very sorry for the terrible shopping experience you had. We have noted your feedback regarding the quality and return issues and will immediately communicate with the relevant departments to strengthen our control over product quality and optimize our return policy. We sincerely apologize for any inconvenience caused. We hope to have the opportunity to make amends. If you would like, please feel free to contact us at any time, and we will do our best to resolve your issue.
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Donna M.
Posted Dec 29, 2025
I have not worked with this company
I have not worked with this company, but a similar company that had beautiful pictures of linen. When I received my garments they were made of burlap or cloth that I’ve never seen. I fought and received a refund even though I purchased with Klarna. These companies pop-up with fantastic photos that are scams in that the pics don’t represent the merchandise..
Response from Lavechic· Dec 31, 2025
We are truly sorry to hear about your unpleasant experience 😟. We promise you that we will always uphold integrity and quality, and resolutely reject false advertising. We will ensure that our product displays are truthful and accurate, so that the goods you receive are exactly as shown on the page. We look forward to having the opportunity to bring you a safe and satisfactory shopping experience in the future, and to changing your perception through our actions.
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Mtj L.
Posted Dec 29, 2025
This is a Chinese company delivering…
This is a Chinese company delivering from China! Ordered on 12th December ready for Christmas as postage said only 3-5 days. Still hasn't arrived on 29th December, asked for a refund multiple times and they won't refund me.
Response from Lavechic· Dec 31, 2025
Dear customer, we sincerely apologize for this unpleasant shopping experience. Delays can occur due to various unforeseen factors during shipping. Please don't worry, we will actively communicate with the logistics company and track the latest status of your package. Regarding the refund, we will process it properly according to the company's refund policy. Please give us some more time to resolve this. We will notify you of any progress as soon as possible. Thank you for your understanding and patience!
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Tanja
Posted Dec 26, 2025
Betrüger
Ich warte seit Monaten auf mein Geld. Es handelt sich um Betrüger, ich habe die Ware auf meine Kosten zurückgesandt, es meldet sich niemand. Auf die Antwort hin wieder das Rücksendeticket gemailt wieder nichts passiert, ich habe keine Handhabe gegen die Firma, da Sie mir geschrieben haben, dass ich die Beschwerde erst bei Paypal zurückziehen muss, sonst können Sie das Geld nicht auszahlen. Paypal hilft einem nicht weiter. Also HÄnde weg!!!
Response from Lavechic· Dec 29, 2025
Hello, we regret your unpleasant experience. To further process your refund, please provide proof of shipment for this return. This proof typically refers to a photo of the courier slip/logistics label, or a receipt issued by the logistics company with a clear tracking number. You can send the relevant materials to our customer service email address: [email protected]. We will promptly verify and process your request upon receipt. Thank you for your cooperation!
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Gaia V.
Posted Dec 24, 2025
Ho ricevuto il capo acquistato ed e' terrificante .. rimborso parziale e insignificante
Ho ricevuto il capo acquistato ed e' compleramente diverso dalla foto e di pessima qualita'. Ho chiesto il rimborso e oltre a dover pagare la spedizione mi hanno proposto il rimborso solo del 40% e un buono sconto del 30% sul prossimo acquisto. Da nessuna parte erano scritte queste condizioni. Pessimi.
Response from Lavechic· Dec 25, 2025
Hello, we are very sorry to have disappointed you. We have received your feedback and take all the issues you mentioned very seriously. To resolve this issue more thoroughly, please contact us at [email protected]. We will provide you with dedicated customer support.
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Josiane R.
Posted Dec 23, 2025
Don't buy from this shop
Don't buy from this shop, the quality is terrible. I bought a pair of cowboy boots with studs. Upon receiving them, I discovered they were very poor quality and flimsy. They weren't made of PU leather, more like cardboard, and instead of studs, they were imitations sewn with thread – not worth a single euro. After wearing them once, the boots were ruined and ended up in the trash. So, stay away from this shop, it's a complete disaster. 2. now You Sent me a mail, that we will find a Solution, you make me laugh, not only the Boots are very bad quality , your Return politicy is also very Bad. You proposed me 61 Euro for the Boots when i sent them back, the costs for Return to China are about 50 Euros!!!!!!!!that’s Not a good Deal. So again : nobody shojld buy at your shop My Rating will be 0 Stars!
Response from Lavechic· Dec 25, 2025
Thank you for taking the time to provide such a specific and honest negative review, as it is very important to us. We have recorded all the quality issues you reported regarding the studded boots (sole, material, studs) and have initiated an internal quality investigation and accountability process. To handle your case efficiently and responsibly, please send your relevant order information to our customer service email: [email protected]. We will immediately verify your feedback and provide a proper solution. We sincerely apologize for any inconvenience this may cause.
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Cécile D.
Posted Dec 23, 2025
Une arnaque de plus…
Une arnaque de plus… Je ne peux que confirmer les nombreux avis négatifs. Vêtements de piètre qualité importés de Chine et n’ayant rien à voir avec les photos. Le service client me laisse le choix entre un remboursement de 30% et un bon d’achat de 40% (comme si j’allais encore commander chez eux…) ou un renvoi à mes frais. Evidemment aucune des deux options ne me satisfait, n’ayant pas reçu ce que j’ai commandé. Bref, comment s’en mettre plein les poches en arnaquant les gens
Response from Lavechic· Dec 25, 2025
We sincerely apologize for your unpleasant shopping experience. We have immediately recorded and initiated an internal investigation regarding your feedback that the product did not match the description and your dissatisfaction with the proposed solution. To resolve your issue as quickly and properly as possible, we hope to provide you with a more responsible solution and directly listen to your feedback for improvement. Please send your order details to our customer service email: [email protected], and a specialist will contact you for further communication. Thank you for your feedback. We value your experience and will take it seriously.
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