JM
Posted
EXTREMELY DISAPPOINTING
I contacted them to receive shopping information and they kept guaranteeing it was on its way. When it FINALLY arrived pieces of the dress were missing. I reached out to them and was told I would HAVE to purchase something else and they would include my missing pieces. I asked for a refund met by silence. EXTREMELY DISAPPOINTING!
Response from Lavechic· Oct 8, 2026
We value your feedback. We deeply regret the severe frustration caused by the delivery completeness, communication response, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, order fulfillment, after-sales mechanisms, and service response to ensure standard reliability.




