Lauren Kenzie, LLCReviews of laurenkenzie.com

I just didnt receive my package????

I purchased a permanent bracelet from them, and it broke the next day! I went in to return it and wasn’t able to. The girl was very nice and put it back on me only for it to happen again two days later. I was extremely careful with it, but it’s supposed to stay on. Don’t call it permanent jewelry if it only lasts 24 hours. All of their stuff is very pretty, but I won’t be purchasing anything again.

Sales person was excellent, but the necklace broke the day after purchase on 6/16, but we submitted a replacement request and paid for the return shipping label. 7/10 now and no shipping label. No response from company to a follow up email. My wife ordered a new necklace because she gave up on the return, and inam out $13 on shipping in addition to the cost of the first necklace.

Still have not received order

Filed a warranty claim and paid $13 for a prepaid emailed shipping label on April 18th and still have not received the prepaid emailed shipping label on April 30th.

I love Lauren Kenzie jewelry and i have tons of it. Never had a problem until I sent this necklace in. I could not wait to wear it again but the chain is way short- not the length is was originally. I cant even wear it.