Lasko ProductsReviews of laskoproducts.com

Remote used 5X...now, defective. I spent 40 minutes troubleshooting with Manufacturer. They will not replace remote. I read other comments where remote was defective after being lightly used. Manufacturer feels no obligation to replace. My fan was model A20700.

I bought the simplest 20" box fan at Walmart made by Lasko. My last box fan lasted over 15 years. I also bought groceries at Walmart and I threw away the receipt. What could go wrong with a box fan? It broke after 9 months. No reason. Wrote Lasko Customer Service. No response in 3 days. Called Lasko. No real prompt for general customer service and warranty handling. Never knew if I was in the right path. Waited for 20 minutes due to "unusually high call volume". Gave up, left a message to get a call back. When? They called 96 minutes later. I called again, left a message, They called again 74 minutes later, I missed it. Impossible. They finally called back when I had my phone, the next day. Still no emails received. Embossed on the metal frame of my "new" fan was 2015, 4 years ago, 3 years from when I bought it. Evidently it was shuffled around in Walmart inventory. Did I know this, of course not. So, w/o receipt, w/ old invetnory, I am out of luck. No realy concerns of why this fan broke in the first place, but they were concerned that I used it outdoor, exposed to "The Elements" What elements? Outdoor air? Yah, its a fan? That's what fans do, move air around, often from the outside. What kind of element causes a fan blade to break off? Doubt it! Excuses. Oh, and no model number on the fan itself or on the box it came on. So, what is their first question to the consumer...What is the Model number? They DO NOT WANT to help you. One star is misleading, it implies some effort. They go out of their way to make it difficult.