Madelaine
Posted
The rug that we purchased is lovely and…
The rug that we purchased is lovely and just as described. Shipping was prompt. Customer service was quick to respond to a question that I had.

Excellent
567 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
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Madelaine
Posted
The rug that we purchased is lovely and just as described. Shipping was prompt. Customer service was quick to respond to a question that I had.
Kate
Posted
Lahome’s customer service was very responsive when I ordered a decent-quality rug that was ultimately not the right fit in my home. They worked with me to refund me a portion of the cost instead of dealing with the high cost and the logistical burden of shipping it back.
Jeanne
Posted
Shipping was super fast and customer service was great. One of my rugs shipped separately and they responded immediately to help me track it. The rugs are beautiful and so soft and luxurious. Will definitely be buying again.
Anne M.
Posted
Description accurate, and quick shipping! Customer service was very responsive too. I had a discount coupon code but upon checkout it did not go through, customer service worked with me and kindly agreed to honor the discount. Rug is soft and colors are beautiful!
Alli T.
Posted
Absolutely love these rugs! Just purchased my third one and they’re such great quality and so easy to clean. My new go-to company for all our home decorating
ABBA
Posted
I received good customer service when I emailed about inquiries. My rugs arrived on time and after ironing them on the back, per their website, all the creases were gone. The rugs are beautiful and soft! The designs are gorgeous. Having trouble with one rug staying put on a carpeted area, but the rest are on hard floors and haven’t moved!
Leah R.
Posted
Customer service was incredibly helpful and responsive, as a first time customer, I was very satisfied with the resolution the company provided given that the rug I ordered was no longer needed. I appreciate their willingness to assist and look forward to shopping on their website soon!
Katelyn
Posted
Very fast shipping, was very impressed